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About the Role

The Operations and Visual Manager is a member of the store leadership team responsible for ALO’s operational and visual strategy within the store. This role focuses on inventory management, labor planning, scheduling, and visual execution to drive an efficient and effective store operation, ensuring the store is always customer-ready.

Responsibilities

• Oversee and support the execution of key operational and visual processes.
• Investigate and identify root causes of inventory accuracy issues, escalating gaps to the General Manager.
• Champion strong visual standards for the sales floor by leveraging business performance data.
• Support sell-through management by ensuring inventory count accuracy and coordinating labor for efficient product receiving.
• Support a safe work environment and efficient store operation.
• Represent the business in meetings and conference calls in partnership with the General Manager.
• Review, monitor, and partner with the General Manager to manage the budget, reporting, and business data.
• Inform planning processes, including quarterly business reviews and sales planning.
• Plan future workflows to protect optimal performance.
• Ensure the Operations and Visual team embodies ALO's mission and guiding principles.
• Lead the team through accountability, continuous coaching, talent development, and KPI-driven communication.
• Establish internal and external talent pipelines through succession planning and recruitment strategy.
• Create effective schedules that prioritize business strategy in partnership with the General/Store Manager.
• Oversee the execution of Flow experience deliverables while maintaining operational efficiency.
• Collaborate and implement the General/Store Manager’s vision and work cross-functionally to support organizational goals and achieve KPIs.
• Demonstrate the ability to navigate the organization balancing business needs and brand culture.

Requirements

• 3-5 years of retail or related industry leadership experience.
• Working knowledge of MS Office (Word, Excel and Outlook).
• Extraordinary interpersonal and communication skills, both verbal and written.
• Agile with the ability to handle multiple tasks in a changing environment.
• Aligns with and embodies ALO’s Guiding Principles.
• Independent work ethic, time management skills, and personal accountability.
• Requires constant movement in and around all areas of the store.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.
• Availability for opening, closing, and weekend shifts.
• Availability during the company’s Blackout period (Thanksgiving through the first week of January).

Skills

• Inventory management
• Labor planning
• Scheduling
• Visual execution
• MS Office (Word, Excel, Outlook)
• Interpersonal skills
• Communication skills (verbal and written)
• Agility
• Time management
• Accountability

Location

• Onsite

Work Type

• Full-Time

Experience Level

• Leadership experience

Benefits

• Generous employee discount for ALO.
• Free membership to ALO Wellness Club with access to streaming fitness and yoga classes.
• Competitive medical, dental, and vision plan options.
• Free virtual access to mental health providers (Full-Time Employees).
• New parent support for employees and dependents (Full-Time Employees).
• 401K with company matching (Full-Time Employees).
• Monthly Store Incentives.
• Clothing Allowance.
• Free yoga classes at any of our Sanctuaries (select cities).
• Commuter benefits.

About the Company

• Mindful movement is at the core of ALO's mission, believing that mindful movement in the studio leads to better living and positively impacts individuals and their communities.
• ALO's 'studio-to-street' philosophy emphasizes taking the consciousness from yoga practice into daily life.

Equal Opportunity

• As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.