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About the Role

The Temporary Provider Support Coordinator will organize provider orientations, maintain provider files, ensure accurate data entry, and resolve issues to ensure contract compliance and provide excellent service to clients and childcare providers.

Responsibilities

• Conduct group trainings, orientations, and intake interviews for childcare providers.
• Create, adapt, and update materials for provider orientations.
• Maintain files of required provider information for audit and informational purposes.
• Provide ongoing support, follow-up, communication, and resources to childcare providers.
• Stay current on legislation and regulations related to childcare.
• Track, record, and update provider orientation, Trust line, and direct deposit information.
• Review, verify, and update provider rate documentation and input information into the database.
• Communicate with Family Service Staff regarding rate changes and respond to related questions.
• Troubleshoot errors and ensure the accuracy of program data.
• Answer calls, disseminate messages, assist with copying, faxing, and managing meetings and events.
• Assist with daily operations of the Compliance and Program Supports Department.
• Present at childcare provider meetings and conferences.
• Attend meetings related to service delivery and staff development.
• Collaborate on department functions and agency projects.
• Maintain the highest level of integrity in all work.
• Perform other related duties as assigned.

Requirements

• Two years of experience in a non-profit organization.
• Highly developed written and verbal communication skills.
• Excellent administrative and organizational skills; ability to prioritize and multi-task to meet multiple deadlines.
• Ability to work with a diverse group of individuals and childcare providers.
• Proficiency and experience working with database entry and Microsoft Office Suite applications.
• Proven problem-solving skills and attention to detail.
• Ability to work independently in a structured environment.
• Flexibility to work occasional evenings and weekends.
• A background clearance is required.
• Must be able to remain stationary for extended periods.
• Must be able to move throughout the office, access files, meet with clients, and climb stairs.
• Requires mental acuity to perform essential functions accurately and timely.

Skills

• Bilingual in English/Spanish
• Database entry
• Microsoft Office Suite

Location

• Onsite

Work Type

• Temporary
• Full-time

Experience Level

• Entry Level

Salary/Compensations

• $30/hr

About the Company

• Children's Council of SF is committed to building a staff that is rich with cultural, social and experiential diversity.
• Candidates who want to join us on this journey and who can uniquely contribute to that goal are encouraged to apply.

Equal Opportunity

• Children’s Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community.
• We comply with all applicable state and local laws governing nondiscrimination in employment.
• Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion.
• We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.