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About the Role
UCFS is seeking a Medical Receptionist for their Colchester Behavioral Health Center to provide courteous and professional customer service to clients, patients, visitors, and internal staff.
Responsibilities
- Greet clients and visitors in a welcoming and friendly manner
- Answer phone calls and respond to inquiries in a timely and professional manner
- Schedule and confirm appointments for patients
- Maintain electronic medical records and patient files
- Verify insurance information and collect patient co-pays
- Perform basic clerical duties such as filing, faxing, scanning, and emailing
Requirements
- High school diploma or equivalent
- At least 1 year of experience with prior experience working in a medical office or healthcare setting strongly preferred
- Knowledge of Medicaid/Medicare and other Insurances
- Strong computer skills and knowledge of electronic medical records
- Ability to handle confidential information with discretion
- Exceptional customer service and interpersonal skills
- Ability to multi-task and work well under pressure in a fast-paced environment
- Proven critical, analytical thinking skills in order to identify issues requiring escalated assistance
Skills
- Customer service
- Interpersonal skills
- Computer skills
- Electronic medical records
- Medicaid/Medicare knowledge
- Insurance knowledge
- Critical thinking
- Analytical thinking
- Multi-tasking
- Working under pressure
Location
- New London
- Norwich
- Colchester
- Griswold
Work Type
- Full-Time
Experience Level
- 1 year of experience
Education Level
- High school diploma or equivalent
Benefits
- Flexible schedules
- Competitive salaries
- Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year
- Medical, dental and vision insurance
- 401(k) plan with 6% employer contribution
- Paid life and disability insurance
- Employee Assistance Program (EAP)
- Additional voluntary benefits
- Public Service Loan Forgiveness eligibility
About the Company
- UCFS strives to use person-centered care to improve the health and well-being of everyone in our community.
- UCFS is a Federally Qualified Health Center that specializes in integrated care, providing access to essential services to meet complex needs.
- We work collaboratively across programs to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more.
Equal Opportunity
- UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.