About the Role
As a Change Management Supervisor within our Technology Performance team, you will play a pivotal leadership role within our Organizational Change Management team. This team focuses on accelerating the time to value for clients by identifying necessary employee behavior changes, reducing resistance to these changes, and sustaining new behaviors to ensure the delivery of business case benefits. In this supervisory position, you will oversee project teams, guide client stakeholders, and ensure the successful delivery of customized solutions that drive change initiatives, enhance employee engagement, and achieve organizational goals.
Responsibilities
- Lead the execution of projects to help optimize all elements of the finance function including Readiness Assessment, Business Process Improvement, Shared Services Implementation, Business Case Development, Technology Deployment, CCRAs, PCT Surveys, Stakeholder Analysis, Communication Plan, Training Plan and other Transformation activities
- Drive high-quality work within expected timeframes and on budget.
- Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes
- Regularly involved in internal and external business development activities and identifies new opportunities through various channels
- Understand firm capabilities and ability to expand client service across lines of business
- Manage engagements and project financials
- Develop industry specialization and drive targeting, marketing, and training activities within industry
- Build client relationships and deliver quality client services.
- Oversee and drive multiple concurrent projects to completion and assist our clients uncover additional areas of opportunity and manage the business development process
- Assist in developing new products, solutions and deliverables for the rapidly changing OCM Transformation environment
- Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members, while fostering an innovative and inclusive team-oriented work environment
Requirements
- Bachelor’s degree
- Minimum 4 years’ experience working in a large organization, professional services firm
- 1 yr. experience leading and managing project teams from sales to project closure
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- Executive presence and an understanding of stakeholder / client relationship management
- Ability to travel > 50 % locally and internationally
- Strong oral and written communication skills, including presentation skills
- Demonstrated ability to leverage AI tools (e.g., ChatGPT, Copilot) to improve productivity and quality of work
- Strong understanding of AI limitations, risks, and responsible use practices
- Ability to critically evaluate and validate AI generated outputs
- Experience integrating AI into daily workflows and business processes
- Continuous learning mindset to stay current with emerging AI capabilities
Skills
- Transformation and Change Management
- Prosci: ADKAR, Kotter's, William Bridges
- AI tools (e.g., ChatGPT, Copilot)
- Problem solving
- Troubleshooting
- Client relationship management
- Oral communication
- Written communication
- Presentation skills
Location
- Local
- International
Work Type
- Full-time
Experience Level
- Supervisor
- 4 years experience
- 1 year leadership experience
Education Level
- Bachelor's degree
- MBA or advanced degree (Preferred)
- Prosci Change Management Certification (Preferred)
- CCMP (ACMP) (Preferred)
- APMG Change Management Practitioner (Preferred)
Salary/Compensations
- $88,000 - $150,000
- Discretionary bonus based on firm and individual performance
Benefits
- Competitive benefits and compensation package
- Flexibility in schedule
- Total rewards
About the Company
- We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.
- Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients.
- You’ll find an environment that inspires and empowers you to thrive both personally and professionally.
- There’s nowhere like RSM.
- We foster an environment of camaraderie, collaboration and learning—one in which you can be your authentic self and feel seen and supported by leaders and colleagues as you pursue your personal and professional best.
- Expanding our team with dedicated teammates, values-driven individuals and diverse thinkers results in better work—and a great work experience.
- Our clients benefit from fresh insights and energy as we partner to support them, and our teams enjoy a work environment that inspires and empowers them to thrive.
Equal Opportunity
- RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
- Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.
- RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.
- If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
