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About the Role

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales. We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management. As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.

Responsibilities

Assist the Store and Assistant Store Manager by supporting the management team to drive sales and profitability
Coach and motivate the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
Ensure the store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
Ensure operational policies and procedures are respected
Understand your store’s KPIs and play your part to ensure they are achieved

Requirements

Experience in opening and closing a store, taking responsibility and being in charge when necessary
Retail background with some fashion or lifestyle experience
Excellent written and verbal communication in English
Proficient in the use of MS Office and different POS systems
Flexible when it comes to working weekends, evenings, and holidays as necessary
Live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere

Skills

Sales skills
Communication skills
Hands-on mentality
Enthusiasm
Passion for delivering a fantastic customer experience
Ability to talk to people and create a supportive environment
Another language is a plus

Location

Regent Street, London

Work Type

Perm
Full-time

Experience Level

Entry level management position

Benefits

Competitive salary
Amazing bonus
Pension scheme
50% staff discounts
Career ownership, enabling you to build your knowledge and experience across different brands
Supportive feedback-based culture where respect and integrity guide us
Tailored training. From an induction to ongoing online and face-to-face training sessions

About the Company

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands.
VF's purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
With 40 years in the outdoor industry, The North Face® is the premier supplier of authentic, innovative and technologically advanced exploration apparel, footwear, equipment and accessories.
We look for employees who help us stay on the cutting edge with their creativity and innovation.

Equal Opportunity

We strive to foster a culture of belonging based on respect, connection, openness and authenticity.
We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
We are an Equal Opportunity Employer.
VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business.
The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.
VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled.
VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations.
VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations.