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About the Role

Senior Account Managers on our Cybersecurity team lead integrated communications programs for influential companies in the cybersecurity sector. They guide teams in translating complex technical topics into compelling narratives that resonate with business and industry audiences, overseeing both high-level strategy and day-to-day execution. They also play a key leadership role within the agency, mentoring team members and contributing to new business development.

Responsibilities

Lead strategic media and analyst relations programs for cybersecurity clients.
Build and maintain strong relationships with top-tier cybersecurity, technology, and business journalists, as well as key industry analysts.
Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
Oversee measurement and reporting of media performance.
Serve as the day-to-day account lead for up to 5 cybersecurity clients.
Direct teams of 5–10 members, managing workflow, priorities, and team development.
Provide strategic counsel aligned with each client’s business objectives and cybersecurity-focused goals.
Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
Ensure accurate client billing, expense management, and overall account health.
Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
Serve as an ambassador for the agency and our cybersecurity practice.
Contribute to company growth through new business development, organic client expansion, and creation of client case studies.
Attend networking events, seminars, and conferences relevant to cybersecurity and communications.
Lead at least one agency-wide training annually and participate in internal trainings as needed.
Establish and maintain a focus area within agency support.
Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
Lead by example and ensure teammates have clarity on roles, responsibilities, and cybersecurity client objectives.
Deliver high-level account management and strategic counsel for cybersecurity clients.
Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts.
Mentor and develop team members, ensuring alignment with agency standards and client objectives.
Support agency growth through client development, business opportunities, and thought leadership in the cybersecurity sector.

Requirements

Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
Prior experience managing cybersecurity clients in an agency environment.
Strong understanding of the cybersecurity industry and media landscape.
Established relationships with cybersecurity, technology, and business media.
Proven ability to develop and lead communications strategies that drive visibility and credibility for cybersecurity brands.
Strong writing, storytelling, and strategic thinking skills.
Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously.
Track record of mentoring and developing junior staff.
Organized, proactive, and entrepreneurial mindset.
Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results.

Skills

Threat intelligence
Incident response
Data protection
Cloud security
Media relations
Integrated communications
Strategic thinking
Writing
Storytelling
Client service
Team management
Budget management
Digital communications
Crisis support
New business development
Thought leadership development
Cybersecurity communications

Location

New York, NY (Hybrid)
San Francisco, CA (Hybrid)
Remote (California)
Remote (Colorado)
Remote (Connecticut)
Remote (Florida)
Remote (Georgia)
Remote (Illinois)
Remote (Iowa)
Remote (Kansas)
Remote (Maryland)
Remote (Massachusetts)
Remote (Michigan)
Remote (New Hampshire)
Remote (New Jersey)
Remote (New York)
Remote (North Carolina)
Remote (Ohio)
Remote (Oregon)
Remote (Pennsylvania)
Remote (Rhode Island)
Remote (South Carolina)
Remote (Tennessee)
Remote (Texas)
Remote (Utah)
Remote (Virginia)
Remote (Washington)
Remote (Washington, D.C.)

Work Type

Hybrid
Remote

Experience Level

Senior
6+ years of experience
1+ year as Account Manager

Salary/Compensations

$90,000 to $125,000

Benefits

Medical coverage
Dental coverage
Vision coverage
401(k) matching
Generous paid time off
Flexible hybrid work model
Extended summer and winter breaks
Early log-off on Fridays
FSA options
Paid parental leave
Commuter benefits
Annual Growth Mindset stipend
Monthly technology reimbursement
Wellness benefit program
501c3 donation matching program
Mentorship opportunities
Ongoing professional development opportunities
Monthly recognition and team celebrations
Employee referral bonuses
New business referral bonuses
Quarterly Highwire events and team gatherings
Dog-friendly office environment

About the Company

Highwire is a strategic marketing communications agency at the intersection of innovation and industry.
We partner with ambitious companies and established brands to navigate complexity, lead markets, and grow with purpose.
With integrated expertise in strategic marketing and communications, corporate reputation, creative, and insights, we cut through the noise to deliver bold ideas and measurable impact across B2B technology, healthcare, cybersecurity, energy, professional and financial services, and more.
At Highwire, we believe that storytelling fuels transformation.
We know that the most impactful stories represent all voices and perspectives.
As a values-driven agency, we foster an inclusive environment where everyone can feel safe, celebrated and worthy.
We ensure that every Highwire Walker has the requisite support to soar in their careers.
Our commitment to diversity, inclusion and belonging is foundational and embedded in our business and culture.
We aspire to change our industry and build a better future for all.
Our people-first culture is driven by four core values: Team Empowerment, Growth Mindset, Inclusion Always, Fierce Distinction.
We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life.
If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you.
Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact.
Highwire. Above all.

Equal Opportunity

We know that the most impactful stories represent all voices and perspectives.
As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy.
Our commitment to diversity, inclusion and belonging is foundational and embedded in our business and culture.
We aspire to change our industry and build a better future for all.