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About the Role

This position is responsible for customer service, cash administration, and cash counts while contributing to a safe and welcoming work environment. Ensures adherence to company policies and procedures, motivates and leads by example, and supports a learning environment.

Responsibilities

• Handles cash transactions including foreign currency exchange, travelers cheques, short pays, over payments, cash counts, coins, and bills.
• Monitors and reports all discrepancies and suspicious cash activities.
• Redeems value chips and gaming tickets for cash.
• Sells racing tickets, vouchers, racing programs, and value chips.
• Verifies and processes machine fills, machine jackpots, cancelled credits, and table fills and credits.
• Issues opening floats to Slot Attendants and reconciles closing floats.
• Transfers and stores floats, keys, and record-keeping documents.
• Documents and reconciles transactions; may reconcile bank deposits and prepare revenue reports.
• Communicates effectively with all appropriate operational departments.
• Builds strong working relationships with guests and team members.
• Ensures compliance with licensing laws, health and safety, and other statutory regulations.
• Performs other duties as assigned or directed.

Requirements

• Minimum 1 year of experience in high volume cash handling.
• Ability to successfully obtain a Gaming License.
• Ability to exceed internal and external customer expectations through timely, effective, and service-oriented communication.

Skills

• Customer service
• Cash administration
• Cash counts
• Communication

Work Type

• Casino environment
• Cage environment

Education Level

• High School Diploma
• Post-secondary education an asset

Salary/Compensations

• Minimum Rate (CAD $): 22.62
• Job Rate (CAD $): 28.28
• Maximum Rate (CAD $): 28.28