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About the Role

The Room Attendant is responsible for cleaning and maintaining guest rooms, suites, and assigned public areas to Faena’s luxury standards. This role contributes directly to the guest experience by ensuring rooms are immaculate, well-stocked, and welcoming. Room Attendants are stewards of quality and play a key role in upholding the visual identity and reputation of Faena New York.

Responsibilities

• Clean guest rooms and suites following established procedures and standards.
• Adhere to established safety, fire regulations, and department procedures and policies.
• Utilize PMS/App for assignments and computerized applications.
• Comply with Work Rules and Standards of Conduct.
• Complete work assignments from the Housekeeping Department using required keys, equipment, and supplies.
• Remove all garbage and recyclable items and place them in appropriate bins.
• Offer assistance to guests in a courteous and friendly manner.
• Maintain proper and clean uniform and grooming standards.
• Respond properly in any hotel emergency or safety situation.
• Perform other tasks or projects as assigned by hotel management and staff.
• Restock used amenities such as shampoo, lotions, cotton balls, and stationery.
• Prepare assigned rooms for turndown guests.
• Clean and maintain all terraces of the hotel.
• Ensure cleanliness and tidiness in occupied, turndown, and check-out rooms.
• Clean and maintain the main guest entrance area and adjacent plaza area, including removal of cigarette butts, trash, snow, and leaves.
• Comply with additional requests pertaining to Housekeeping duties.
• Report to work on time and notify Supervisor in adequate time if unable to attend work.
• Adhere to meal break policy and proper payroll procedures.

Requirements

• Minimum 1 year of experience in luxury hotel housekeeping preferred.
• Familiarity with proper cleaning techniques and safety protocols.
• Ability to work efficiently and independently with minimal supervision.
• Must be detail-oriented and quality-driven.
• High school diploma or equivalent preferred.
• Bilingual preferred (Spanish/English).

Skills

• Excellent attention to detail and cleanliness.
• Ability to manage time and meet deadlines for room assignments.
• Friendly, respectful, and guest-oriented demeanor.
• Strong communication with colleagues and supervisors.
• Ability to work in a fast-paced, physically demanding environment.

Location

• New York

Work Type

• Full-Time

Education Level

• High school diploma or equivalent preferred

Salary/Compensations

• up to USD 30.00 - hourly

About the Company

• The FAENA Movement is one of culture, art and community.
• FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities.
• We act as a catalyst in making dreams a reality with the collaboration of ideas.
• Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.
• Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group.
• This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting.
• This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York.

Equal Opportunity

• All your information will be kept confidential according to EEO guidelines.