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About the Role

The Autodesk Enterprise Customer Success organization is looking for an accomplished and enthusiastic individual to join our Consulting Services team as a Senior Implementation Consultant for construction in Japan. You will use your construction industry and technical knowledge to help customers implement design, engineering, and construction solutions. You will report to a consulting manager and work directly with customers to offer consulting services including process improvement and implementation strategies, software training, configuration, mentoring, and technical guidance. Providing these services will ensure customers are maximizing the value from their investment in Autodesk technologies and ensuring the success of transformational changes to their business. You will also track the value of the solutions delivered and the scale at which they are adopted.

Responsibilities

Work with Autodesk's customers to implement construction solutions related to document management, data management, field workflows, and handover/turnover.
Analyze, improve, and implement processes and workflows.
Lead consulting engagements with customers and document the value delivered.
Apply Autodesk product sets to detailed industry requirements and workflows.
Configure solutions based on product capabilities and customer requirements.
Guide customers in the best application of Autodesk products and define/document detailed use cases.
Define migration approach for customer data and standards into Autodesk products.
Collaborate with customers, external partners, and Autodesk team members to provide solutions and resolve technical issues.
Provide feedback to service line management and product development groups on client experience for product and process improvements.
Collaborate with Autodesk account teams to define Customer Success Plans and customer engagements.
Provide mentoring to customers to improve adoption.
Provide mentoring to partners to promote the scalable delivery of related services.
Contribute to task estimation and scoping, including scope clarification with customers.

Requirements

Bachelor's degree in architecture, construction management, or engineering (or equivalent experience).
Five years of hands-on experience in the construction industry, with a focus on the delivery of digital solutions across a business enterprise.
Experience with the following construction industry processes: Preconstruction, Document Management, Project Management, Quality Management, Safety Management, Handover, Work Packaging.
Experience conducting workshops, facilitating meetings, and delivering presentations to teams and customers.
Demonstrated abilities related to strategy, innovation, project management, change management, business process optimization, and communications.
Experience guiding decisions and closing on issues.
Experience working with diverse technical, sales, and project delivery teams.
Know how to operate under structured project management.
Can break down complex topics into a common language understandable by non-technical/business-oriented audiences.

Skills

Autodesk product expertise (Autodesk Construction Cloud, BIM 360, Revit) and experience using them.
Knowledge of competitor solutions in the construction industry.
Advanced experience developing and allowing workflow processes between architects, designers, engineers, contractors, and owners.
Experience developing and sustaining a digital delivery solution portfolio.
Experience driving change at the enterprise level.
Familiarity with ISO 19650.

Location

Japan

Work Type

Hybrid
Travel to customer site
Office visits required

Experience Level

Senior

Education Level

Bachelor's degree in architecture, construction management or engineering (or equivalent experience)

Benefits

Comprehensive benefits package

About the Company

Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies.
We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do.
Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all.
Ready to shape the world and your future? Join us!

Equal Opportunity

We take pride in cultivating a culture of belonging where everyone can thrive.