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About the Role

New Relic is expanding its Inside Sales team (SDR) to meet growing demand for its solutions and drive new customer engagement. SDRs play a crucial role in generating the company's sales funnel by creating a strong first impression of New Relic's offerings, identifying qualified leads, and supporting the sales department by uncovering and addressing customer challenges. This role offers an opportunity to contribute to the company's mid-to-long-term sales strategy in a growing market and influence Japan's digital business landscape.

Responsibilities

Generate pipeline through all available channels and mechanisms.
Conduct industry, account, and key person analysis.
Organize marketing lead information.
Plan approach methods with the sales team.
Conduct outbound calls and secure appointments.
Nurture prospective customers.

Requirements

Minimum 1 year of inside sales experience.
Experience in inside sales at a foreign-affiliated SaaS company is preferred.
Skilled in both outbound and inbound calls.
Proactively develop persona-driven messaging and provide feedback to the team.
Self-starter capable of managing a high volume of transactions independently.
Experience using internal sales efficiency SaaS tools (CRM, email distribution tools, etc.). Salesforce user is a plus.
Native Japanese speaker.
Must be eligible to work in Japan (visa support is not provided).
Must complete an export compliance assessment if required for the role.
Must verify identity and eligibility to work and complete employment eligibility verification.
Must pass a criminal background check.

Skills

Inside Sales
Outbound Calling
Inbound Calling
Lead Generation
Pipeline Creation
CRM Software
Email Marketing Tools
Salesforce

Location

Japan

Work Type

Hybrid
Remote
Office-based

Experience Level

1+ year of inside sales experience

About the Company

New Relic is a global team of innovators and pioneers dedicated to shaping the future of observability.
We build an intelligent platform that empowers companies to thrive in an AI-first world by providing unparalleled insight into their complex systems.
We are committed to fostering a diverse, welcoming, and inclusive environment.
We celebrate the diverse backgrounds and abilities of our employees.
We offer a flexible workforce model that supports various working environments, including fully office-based, fully remote, or hybrid.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements.

Equal Opportunity

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
We consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law, including the San Francisco Fair Chance Ordinance.