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About the Role
As a Team Lead for the Cashier department, you will ensure the smooth operation of all departmental processes, represent the department management in their absence, and guarantee optimal cashier operations.
Responsibilities
- Support and represent the department management in leading the department and personnel planning, ensuring customer service.
- Act as a competent point of contact for customers regarding customer service and cashier transactions.
- Oversee customer entry and checkouts, ensuring smooth and inventory-secure checkout processes and compliance with internal and legal regulations.
Requirements
- Completed vocational training in retail, e.g., as a wholesale and foreign trade clerk or retail clerk.
- Ideally, experience as a cashier supervisor or solid know-how as a cashier.
- Proficient PC user.
- Enjoy interacting with people and have a passion for retail.
- Conscientious and responsible work ethic, maintaining composure even during high customer traffic.
- Willingness to work a two-shift system.
Skills
- Customer service
- Cashier operations
- PC proficiency
- Team leadership
Location
- Germany
Work Type
- Full-time
- Two-shift system
Experience Level
- Cashier supervisor experience
- Cashier experience
Education Level
- Vocational training in retail
Benefits
- Fair working conditions within a collective agreement company
- 30 days of vacation
- Christmas and vacation bonuses, plus collective agreement surcharges
- Predictable working hours in a 5-day week
- Attractive company pension plan with employer contribution
- Monthly meal allowance (for collective agreement employees)
- Employee discounts at METRO stores and partner network 'Corporate Benefits'
- Free coffee and water
- Good development opportunities through individual training
- Regular feedback discussions in a appreciative work environment
About the Company
- METRO Deutschland GmbH operates 102 wholesale markets and 11 delivery depots across Germany with over 10,000 employees.
- Serves approximately three million customers from the gastronomy and bulk consumer sectors.
- Offers a diverse product range and first-class services.
- Values passion, competence, and empathy in supporting customers.
- Recognizes employees as the key to success and values the contributions of diverse teams.