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About the Role

This senior-level position is responsible for the Australia custody franchise, including product development, strategies, tactics, risk, and control. The role also involves assisting the Japan, Asia North & Australia Custody Head with cross-cluster initiatives.

Responsibilities

• Assist in development and analysis of strategic enhancements and development, product launches in Australia and across the cluster.
• Participate in day-to-day product management for core products such as product delivery, and lead the team to prioritize, negotiate, and remove obstacles to achieve business results.
• Manage a team of 1 staff.
• Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals.
• Oversee identification and execution of opportunities and gaps in business plans.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
• Drive compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment, and escalating, managing and reporting control issues with transparency.
• Own and drive product P&L – revenue, profitability, returns, plan, balance sheet.
• Define and drive achievement of targets and financial performance.
• Define and manage strategic roadmap, development, launch, and marketing to gain maximum benefit from custody product suite.
• Lead Custody product differentiation and innovation efforts, including launch of initiatives to increase revenues.
• Work with global partners to drive consistent and seamless improvement in custody capabilities.
• Execute on key strategic priorities of the Custody business.
• Oversee day-to-day product management functions such as product delivery, client experience, and client communication strategies.
• Oversee all aspects of product life cycle management including market demands, technology trends, and the competitive field.
• Analyze key market developments in Australia to provide actionable market intelligence to clients and support market advocacy efforts.
• Lead and maintain risk, control and regulatory reviews and governance forums, and operations resilience exercises across the cluster.
• Connect to industry sources to share industry-specific updates to product and operations partners.
• Support Product Sales Specialists regarding Custody enquiries.
• Work closely with Operations & Technology function and coordinate transformations across the Cluster.

Requirements

• 15+ years of experience.
• Knowledge of Investor / Securities Services product or client coverage.
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
• Consistently demonstrates clear and concise written and verbal communication.
• Demonstrated analytical skills.
• Demonstrated problem-solving and decision-making skills.

Skills

• Investor / Securities Services product knowledge
• Client coverage
• Product P&L management
• Strategic roadmap definition and management
• Product development
• Product launch
• Product marketing
• Product differentiation
• Product innovation
• Risk assessment
• Control management
• Regulatory compliance
• Market analysis
• Market intelligence
• Market advocacy
• Operations resilience
• Client experience management
• Client communication strategies
• Product life cycle management
• Technology trends analysis
• Competitive field analysis
• Industry updates sharing
• Product Sales Specialist support
• Operations & Technology coordination
• Transformation coordination

Location

• Sydney, Australia

Work Type

• Full time

Experience Level

• 15+ years of experience
• Senior level

Education Level

• Bachelor’s degree/University degree

About the Company

• Citi is an equal opportunity employer.

Equal Opportunity

• Qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
• Accessibility at Citi.
• Citi’s EEO Policy Statement
• Know Your Rights poster.