Chief of Staff at The Bike Club | London, England, United Kingdom | Rezi

Chief of Staff at The Bike Club

Chief of Staff

The Bike Club · London, England, United Kingdom

1 months ago

Chief of Staff

The Bike Club · London, England, United Kingdom

2 months ago
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About the Role

The CEO Associate / CoS is a critical hire for The Bike Club, acting as the CEO’s primary strategic partner and operational right hand. This is a high-impact, high-visibility role for an exceptional generalist who thrives on variety, is energised by complexity, and is motivated by building something meaningful. The role exists to extend the CEO’s bandwidth - taking ownership of the work that matters most and ensuring nothing critical falls through the gaps as the business continues to scale.

Responsibilities

  • Design and deliver bespoke analytical projects as directed by the CEO, translating raw data into structured, actionable insight.
  • Produce high-quality reports and written outputs - including market analysis, performance reviews, and strategic assessments - that inform and guide decision-making across the business.
  • Develop a strong understanding of The Bike Club’s commercial model, unit economics, and operating environment in order to produce analysis that is both technically sound and commercially relevant.
  • Take on ownership and day-to-day management of specific projects and workstreams as delegated by the CEO, driving them forward independently and reporting back on progress, risks, and outcomes.
  • Coordinate across functions to ensure workstreams are resourced, on track, and aligned with broader business priorities.
  • Act as a trusted proxy for the CEO in cross-functional settings - communicating clearly, maintaining momentum, and escalating where needed.
  • Own the design, production, and continuous improvement of management reporting used by the CEO to run the business.
  • Work collaboratively with the leadership team to ensure reporting is accurate, timely, and structured to surface the insights that matter.
  • Establish clear reporting cadences, templates, and processes that make it easy for the business to stay aligned and the CEO to make informed, data-led decisions.
  • Own the end-to-end preparation of board packs, including collation of updates from across the business, data compilation, formatting, and distribution to the board ahead of each meeting.
  • Take accurate minutes at board and committee meetings, capturing decisions, actions, and key discussion points clearly and concisely.
  • Complete bespoke data exercises and analysis in support of board-level reporting and investor communications, ensuring outputs are accurate, well-presented, and clearly interpreted.

Requirements

  • Exceptional analytical and quantitative skills, and the ability to structure complex problems and produce clear outputs.
  • Strong written skills - produce board-ready reports, concise summaries, and well-structured presentations.
  • Highly organised and process-driven; manage multiple workstreams simultaneously without losing attention to detail.
  • Comfortable working across functions and levels, including with senior leadership and board-level stakeholders.
  • A self-starter who takes initiative, anticipates needs, and follows through on commitments without supervision.
  • Intellectually curious and commercially aware, with an interest in understanding how a business operates end-to-end.
  • Discreet and trustworthy, with the judgement to handle sensitive information appropriately.
  • Experience in consulting, investment, finance, or a high-growth business environment is advantageous.

Location

  • London
  • Berlin

Work Type

  • Full-time

Experience Level

  • Early career
  • Senior

Benefits

  • 25 days annual leave plus bank holidays
  • Salary sacrifice pension scheme
  • Enhance maternity / paternity
  • Private medical insurance
  • £30 on Bike Club subscriptions

About the Company

  • The Bike Club is a B-Corp certified, venture-backed business.