Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As Regional IT Team Lead, you will ensure the stability, quality, and compliance of IT operations and projects across the DACH region. You will combine hands-on technical expertise with leadership, acting as a senior escalation point to ensure IT systems support hotel operations, brand standards, and guest experiences. This role focuses on tactical project delivery, including operational enhancements, system migrations, and compliance initiatives.

Responsibilities

Take full ownership of IT operations and service quality across the DACH region
Act as senior escalation point for complex incidents and operational risks
Lead by example through hands-on involvement in daily IT operations, troubleshooting, and infrastructure changes
Support hotel openings, conversions, and on-site technical implementations
Execute and oversee IT projects in DACH, ensuring alignment with group standards, budgets, and timelines
Manage, coach, and develop the regional IT Coordinator
Ensure compliance with IT policies, security standards, and regulatory requirements
Maintain and optimize core infrastructure including Microsoft Entra ID / Azure AD, servers, hypervisors, and networking
Coordinate with vendors, hotel teams, and internal stakeholders to ensure seamless IT service delivery
Contribute to group-wide IT operations, continuity, and resilience

Requirements

Minimum 3 years of experience in a senior IT support, IT coordinator, or IT project management role
Proven ability to balance operational work with coordination, governance, and documentation
Strong communication and stakeholder management skills
Fluency in English; German is strongly preferred
Valid driving license

Skills

Microsoft Entra ID / Azure AD
Server infrastructure
Virtualization
Networking
IT project management
Stakeholder management

Location

DACH region

Work Type

Full-time

Experience Level

Minimum 3 years of experience

Education Level

Bachelor’s degree in Computer Science, Information Technology, or a related field

Benefits

Dynamic, fast-growing international environment
High level of ownership and autonomy
Exposure to multi-country IT operations and projects
Opportunities to shape IT standards and processes across the group
Regular travel within the DACH region

About the Company

Odyssey Hotel Group is one of Europe’s most dynamic hotel operators, developing and managing a growing portfolio of hotels across the continent.
The company manages lifestyle brands and extended stay concepts.