About the Role
The Content Strategist plays a critical role in a project driving the transformation from traditional page-based content to structured, modular, AI-ready content. This role partners across content, marketing, and technology teams to define, design, and operationalize content structures, models, and governance that power scalable digital experiences. The focus is on enabling content to be findable, reusable, personalized, and optimized for AI-driven experiences across Schwab.com and associated platforms. This work directly supports the Content Structure & Enablement workstream within the Moonshot project, ensuring content is engineered to meet both current redesign needs and future AI use cases.
Responsibilities
- Design and implement structured content models aligned to Moonshot templates and content types
- Translate business and UX requirements into modular content components, schemas, and metadata models
- Define content relationships, taxonomy, and controlled vocabularies to support discoverability and reuse
- Partner with CMS and engineering teams to ensure models are system-ready and scalable
- Ensure content is structured to support AI-driven search and retrieval (RAG, semantic search), personalization and segmentation, and content automation and reuse
- Define metadata and tagging strategies that improve AI understanding and output quality
- Partner with AI/LLM stakeholders to align content structures with LLM and downstream AI use cases
- Identify opportunities to optimize existing content for AI consumption and generation
- Develop and deliver clear guidance, documentation, and playbooks for content creators
- Translate complex concepts (structured content, metadata, AI readiness) into practical workflows
- Facilitate working sessions with content owners and marketers to drive adoption
- Support change management efforts to shift from waterfall content models to iterative, modular workflows
- Help operationalize and reinforce content governance standards across the content ecosystem
- Define rules for content creation and assembly, metadata application, and QA and publishing workflows
- Partner with cross-functional teams (UX, Design Systems, Tech) to ensure consistent implementation
- Contribute to a scalable content operating model for post-launch sustainability
Requirements
- 5+ years in content strategy, content architecture, or content engineering
- Hands-on experience with content modeling and structured content implementations
- Hands-on experience with CMS platforms and digital experience ecosystems
- Hands-on experience with taxonomy, metadata, and content governance frameworks
- Experience supporting large-scale site rebuilds or digital transformation programs
- Direct experience with AI-enabled content, search, or personalization systems
- Experience in financial services or highly regulated industries (Preferred)
- Familiarity with design systems and component-driven UX models (Preferred)
- Experience contributing to content migration at enterprise scale (Preferred)
Skills
- Structured Content Expertise
- Content modeling
- Taxonomy
- Metadata design
- Modular content systems
- Headless CMS environments
- AI & Emerging Technology Acumen
- Large Language Models (LLMs)
- Semantic search / vector-based retrieval
- AI-driven personalization
- Strategic Thinking
- Systems thinker
- Cross-Functional Leadership
- Strong communicator
Location
- Austin, TX
Work Type
- Hybrid
- Contract
Experience Level
- Intermediate Level
Salary/Compensations
- $54.00 - $57.00/hr
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About the Company
- We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
- We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
Equal Opportunity
- The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
