About the Role
THE ICONIC is seeking a Social Content Lead – Own Brands to bring their social channels to life through engaging, trend-led, and brand-aligned content. This role supports Own Brand growth by creating compelling content, building communities, analyzing performance, and partnering across teams to drive connection and brand love.
Responsibilities
- Manage day-to-day social media activity across assigned Own Brand social channels.
- Create, schedule, and publish engaging social content that aligns with brand tone of voice, personality, and guidelines.
- Develop and maintain content calendars to ensure a consistent posting schedule and an engaged social community.
- Monitor social media channels, respond to comments, and support timely community engagement.
- Review, analyze, and report on social content performance, using insights to improve content and engagement.
- Stay across social trends, platform updates, challenges, and content opportunities to support Own Brand growth.
- Support creative social content ideation, storytelling, and concept development across campaigns.
- Review influencer and UGC content for suitability across Own Brand channels.
- Coordinate and respond to influencer collaboration requests.
- Partner cross-functionally with Marketing, Creative, Product, Paid Media, Customer Service, Analytics, and Insights teams to support cohesive campaigns and brand messaging.
Requirements
- At least 2+ years of experience working in Social Media.
- Positive attitude, willingness to learn, and eagerness to take on new challenges.
- A creative mind, able to think of ideas that haven’t been done before (for gifting, initiatives, events).
- Exceptional knowledge of influencers on Instagram, TikTok, and YouTube.
- Ability to manage content calendars, deadlines, and multiple social priorities.
- Collaborative working style, with confidence partnering across teams.
- Customer-focused approach, with the ability to support community engagement and respond to feedback.
- Understanding of organic and paid social alignment, including identifying content suitable for paid support.
- Ability to use performance insights to influence content themes, campaign ideas, and social strategy improvements.
- Strong communication, creative, and storytelling skills, with the ability to create content that drives value for our communities.
- Collaborative attitude and a proactive approach to problem-solving.
- Ability to work independently and as part of a team.
- Eye for detail, accountability, and excellent organizational/multitasking skills.
- Agile approach to work and ability to pivot easily.
- App and mobile first approach to all tasks.
- Bachelor's degree in Marketing or Communications or a related field, or equivalent reputable experience in Influencer Marketing, Social Media, and/or Public Relations.
Skills
- Social Media Management
- Content Creation
- Content Scheduling
- Community Engagement
- Social Media Trend Analysis
- Influencer Marketing
- User-Generated Content (UGC) Review
- Cross-functional Collaboration
- Performance Analysis
- Storytelling
- Communication
- Organizational Skills
- Multitasking
- Agility
- App and Mobile First Strategy
Location
- Australia
- New Zealand
Work Type
- Full-time
Experience Level
- 2+ years in Social Media
Education Level
- Bachelor's degree in Marketing or Communications or related field, or equivalent experience
About the Company
- THE ICONIC has redefined the future of retail in Australia and New Zealand since 2011.
- It is the #1 fashion e-commerce & lifestyle destination in the region.
- Their e-commerce platforms provide an inspiring and seamless end-to-end customer experience through their own technology innovations.
- They are a passionate, curious, and creative team focused on building community and fostering meaningful engagement.
- Life at THE ICONIC includes a focus on growth mindset and a sustainable approach.
- People are their greatest asset, and the ICONITE experience is designed to empower employees.
- Diversity, inclusion, and belonging are integral to their culture, fostering an environment of respect and dignity.
- They aim to empower self-expression and ensure their workforce reflects diverse communities.
Equal Opportunity
- THE ICONIC is committed to providing reasonable arrangements to all individuals participating in their application and interview process, and while performing job functions.
- By submitting your application, you acknowledge and agree to the terms of THE ICONIC's Candidate Privacy Policy.
