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About the Role
This role is essential in supporting operational delivery, ensuring reliable and consistent service, and maintaining compliance with our Quality Management Plan, while upholding our core values of Honesty, Entrepreneurship, Responsibility, Quality, and Unity.
Responsibilities
- Provide general administrative support to site management and operations teams
- Enter, maintain, and report on HSEQ (Safety) data, including hazards, incidents, and actions
- Process accounts payable, including invoice matching, coding, and follow‑up
- Raise and manage purchase orders in line with company procedures
- Assist with roster administration, including updates, leave entries, and coverage changes
- Administer online learning and training, including enrolments and compliance tracking
- Maintain accurate records across operational systems (safety, workforce, finance)
- Support onboarding and offboarding administration
- Prepare basic reports and assist with audits and inspections
- Liaise with internal teams (Finance, HR, HSEQ) and external suppliers as required
Requirements
- Minimum 2 years’ experience in a similar operational environment
- Strong IT skills in MS Office (Outlook, Excel, Word)
- Experience with SharePoint, OneDrive, and document management systems
- Excellent attention to detail and ability to multitask under pressure
- Strong interpersonal, verbal, and written communication skills
- Proven ability to prioritise workloads and meet deadlines
- Customer-focused with a solutions-oriented mindset
- Confident, respectful communicator with strong problem-solving skills
- Previous experience in a customer service environment
Skills
- MS Office (Outlook, Excel, Word)
- SharePoint
- OneDrive
- Document management systems
- Attention to detail
- Multitasking
- Interpersonal communication
- Verbal communication
- Written communication
- Prioritization
- Time management
- Customer focus
- Problem-solving
Location
- Sydney
Work Type
- Full-time
- Onsite
Experience Level
- Minimum 2 years
About the Company
- At ISS, we’re a global organisation powered by people. You’ll join a supportive and purpose-driven team committed to delivering meaningful work that shapes culture, enhances client partnerships and celebrates the people who bring workplaces to life.
- We are an ethical employer, recognised for fair pay, safe workplaces, and strong values.
Equal Opportunity
- ISS is committed to creating a culture that values inclusion and diversity, where all people are treated fairly and respectfully.
- We encourage applications from: Aboriginal and Torres Strait Islander peoples, Veterans, People with disability, People from culturally and linguistically diverse backgrounds, Members of the LGBTIQA+ community.