About the Role
Snowflake is powering the era of the agentic enterprise. We seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Services Delivery team in Japan is looking for a Technical Architect to provide technical delivery to ensure customers maximize and optimize their use of Snowflake. This role requires insight to connect business problems with Snowflake solutions, communicate relevance and vision to various technical and executive audiences, and the ability to execute implementation.
Responsibilities
- Act as a technical expert across all aspects of Snowflake.
- Deploy Snowflake according to best practices, including knowledge sharing, so that customers can correctly understand and further expand Snowflake's capabilities.
- Demonstrate and communicate best practices for implementing Snowflake technology while working directly with customers.
- Possess a deep understanding of competitors and complementary technologies and vendors, and appropriately position Snowflake in relation to them.
- Work at a deep technical level to successfully position and deploy Snowflake in customer environments in collaboration with system integrator consultants.
- Provide solutions and guidance for customer-specific technical challenges.
- Support the professional development and knowledge sharing of team members.
- Collaborate with product management, engineering, and marketing to continuously improve Snowflake's products and marketing.
Requirements
- 5-8 years of experience in technical customer support in post-sales (technical delivery).
- Ability to accurately grasp customer needs and propose and drive project execution independently.
- Ability to deliver excellent presentations and demos to both technical and executive audiences.
- Understanding of the complete data analytics stack and workflows, from ETL to data platform design, BI, and analytics tools.
- Design and implementation skills for databases, data warehouses, and data processing.
- Extensive practical experience with SQL and SQL analytics.
- Experience with scripting languages such as Python, Ruby, Perl, or Bash.
- Ability and flexibility to work on-site with customers, with the possibility of business trips as needed.
- Experience proposing, implementing, and utilizing AI/ML solutions to solve business challenges.
Skills
- AI/ML
- GenAI
- Prompt Engineering
- LLM
- MLOps
- Data Migration
- ETL
- Data Platform Design
- BI
- Analytics Tools
- SQL
- SQL Analytics
- Python
- Ruby
- Perl
- Bash
- Public Cloud (AWS, Microsoft Azure, Google Cloud Platform)
- Large-scale database technologies (Redshift, Netezza, Exadata, Teradata)
- Large-scale data processing tools (Spark, Hadoop, HBase)
- BI and data exploration tools (Tableau, Sigma, Qlik, Omni, Looker)
- ETL pipeline implementation
- AI product suites (including Snowflake Cortex)
Location
- Japan
Work Type
- Onsite
- Full-time
Experience Level
- 5-8 years
Benefits
- Free lunch at office
- DC (Defined Contribution Pension Plan)
- RSU, ESPP
- Mobile phone and gym expense subsidy
- Paid Parental Leave
- 3 day Summer Vacation
- 5 day Year-end Holidays
- Commuting Support
About the Company
- Snowflake is powering the era of the agentic enterprise.
- Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
