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About the Role

The Data Manager role is responsible for data governance, data quality, and supporting the commercial organization's analytics needs across the DePuy Synthes business. This role owns the data foundation for local customer experience management system experiences or workstreams and works closely with contract, pricing, compensation, sales, and marketing functions to meet their analytic needs. The Data Manager will also represent Canada in different Global data teams.

Responsibilities

• Establishes and enforces data governance policies including collection and storage procedures.
• Represents Canada in global data solution initiatives.
• Owns cross business unit commercial systems like Contracting, Compensation, SAP into data lakes and CRM/CXM platforms that enable advances from descriptive to prescriptive analytics.
• Understands strategic priorities of the business and translates those into proactive and actionable data deliverables by working closely with internal partners.
• Maintains a robust monitoring process/system for accuracy, integrity, and compliance to ensure data quality.
• Works closely with Sr. Manager to build ROI cases for local investment.
• Leads data foundation for Customer Experience Management data needs and provides solutions for data gaps.
• Identifies and provides training for different aspects of data from strategy (governance), data quality, or data use within the organization.

Requirements

• Degree in Business, Marketing, Finance, IT, Mathematics, Statistics or a related field.
• 5-7 years’ experience in Data Management and Business Analytics.
• Strong understanding of data management techniques including data modeling, data security, and governance.
• Proficiency in database management and analysis tools including visualization tools like Tableau and Power BI.
• Ability to develop and maintain standard operating procedures to ensure compliance with data privacy regulations.
• Strong communication and organization skills to explain technical information.
• Excellent analytics, problem-solving, and critical thinking skills to interpret data and resolve system issues.
• Experience in CRM or CXM tools (like MS Dynamics with Co-pilot).

Skills

• Data Governance
• Data Quality
• Analytics
• Customer Experience Management
• Data Modeling
• Data Security
• Database Management
• Tableau
• Power BI
• Standard Operating Procedures
• Data Privacy Regulations
• Communication
• Organization
• Problem-solving
• Critical Thinking
• CRM
• CXM
• Coaching
• Collaboration
• Cross-Functional Collaboration
• Customer Centricity
• Developing Others
• Efficiency Analysis
• Inclusive Leadership
• Leadership
• Marketing Integration
• Market Savvy
• Performance Measurement
• Process Optimization
• Sales Enablement
• Sales Support
• Solutions Selling
• Team Management

Location

• Toronto, Ontario, Canada

Work Type

• Hybrid

Experience Level

• 5-7 years

Education Level

• Degree in Business, Marketing, Finance, IT, Mathematics, Statistics or a related field

Salary/Compensations

• 94,000.00 - 188,000.00 CAD Annual

Benefits

• Consolidated retirement plan (pension)
• Savings plan (401(k))
• Vacation – 120 hours per calendar year
• Sick time - 40 hours per calendar year
• Holiday pay, including Floating Holidays – 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

About the Company

• At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
• Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.
• Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Equal Opportunity

• Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.
• We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
• Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.