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About the Role
As a Product Manager at Docusign, you will shape the future of our trust and Digital Signature space by defining product strategies, overseeing customer-facing products globally, and collaborating with cross-functional teams to develop innovative solutions. This role requires a strong understanding of both business and technology to identify market opportunities, translate customer needs into actionable product features, and lead the product roadmap from discovery to launch and adoption.
Responsibilities
- Define and drive the vision, strategy, and roadmap for your product area, ensuring alignment with overall company goals and the Intelligent Agreement Management platform
- Develop a deep understanding of key personas and jobs to be done by closely working with customers, User Research, and Marketing
- Partner closely with Engineering and Design teams to ensure product functionalities to translate product strategy into detailed product requirements, user stories, and acceptance criteria
- Learn, measure, and improve key business and customer metrics in collaboration with Data Science, identifying areas for continuous testing, experimentation, and evolution
Requirements
- 5+ years of hands-on Product Management experience, ideally within a SaaS, enterprise software, or highly regulated technology environment
- Experience managing the full product lifecycle from inception to launch, including defining MVP scope, writing detailed PRDs, and managing complex dependencies
- Experience utilizing data tools to track KPIs, and drive product decisions based on customer behavior
- Experience leading and collaborating closely with Engineering, UX/UI Design, and Product Marketing without formal authority
- Experience conducting customer interviews, working with user research teams, and translating user pain points into Jobs-to-be-Done
- Prior experience in digital signatures, public key infrastructure (PKI), identity verification (IDV), cryptography, or compliance/security frameworks (e.g., eIDAS, SOC2, GDPR)
- Experience building features that integrate into broader ecosystem platforms (like Docusign's Intelligent Agreement Management) or working with public APIs and integrations (e.g., Salesforce, Microsoft)
- Background in growth loops, monetization, or conversion optimization strategies
Skills
- Product Management
- SaaS
- Enterprise Software
- Highly regulated technology
- Product Lifecycle Management
- MVP Scope Definition
- PRD Writing
- Dependency Management
- Data Tools
- KPI Tracking
- Customer Behavior Analysis
- Engineering Collaboration
- UX/UI Design Collaboration
- Product Marketing Collaboration
- Customer Interviews
- User Research
- Jobs-to-be-Done
- Digital Signatures
- Public Key Infrastructure (PKI)
- Identity Verification (IDV)
- Cryptography
- Compliance/Security Frameworks
- eIDAS
- SOC2
- GDPR
- Ecosystem Platform Integration
- Public APIs
- Integrations
- Salesforce
- Microsoft
- Growth Loops
- Monetization
- Conversion Optimization
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- 5+ years
Education Level
- Bachelor's degree in Computer Science, Engineering, Business, or a related technical/analytical field (or equivalent practical experience)
- Master's degree
- MBA
- Relevant industry certifications
About the Company
- Docusign brings agreements to life.
- Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives.
- With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.
- Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
Equal Opportunity
- Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.
- We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.
- Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.