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About the Role
The Office Manager will be responsible for administrative operations and front-of-house teams, ensuring smooth daily operations and excellent patient care within the clinic.
Responsibilities
- Greeting patients warmly and assisting with check-in procedures.
- Answering emails and phone calls promptly and handling inquiries professionally.
- Advising patients of preparation prior to relevant scans.
- Handling billing procedures for private, Medicare, workers compensation, and DVA.
- Collaborating with clerical and technical staff, radiologists, and referrers.
- Managing administrative operations and front-of-house teams.
- Performing day-to-day medical reception tasks including greeting and arriving patients, answering phone calls and emails, and booking appointments.
- Supporting a clerical team of up to 15 staff across medical reception.
- Planning and managing daily clerical staff rostering.
- Managing the clinic’s daily appointment schedule.
- Managing the clinic’s daily banking and other financial applications and requirements.
- Working closely with the Regional Manager, Chief Medical Imaging Technologist, and Radiologist/s.
Requirements
- People management and leadership experience.
- Clear verbal and written communication skills.
- Strong organizational abilities to manage appointments and patient flow.
- Confidence working across multiple screens and systems.
- A background in radiology or healthcare is highly beneficial.
- Experience in COMRAD booking system and Microsoft Office is desirable.
Skills
- People management
- Leadership
- Verbal communication
- Written communication
- Organizational skills
- Appointment management
- Patient flow management
- Multi-screen and multi-system proficiency
- COMRAD booking system
- Microsoft Office
Location
- Carlingford
Work Type
- Full-time
- Monday to Friday
- Rotational Saturday shift
Salary/Compensations
- Industry-competitive salary and benefits package
- Annual Remuneration Review
- Optional weekend overtime work
Benefits
- Supportive management
- Discounted and bulk billed scans and services for employee and family
- Comprehensive training
- Career opportunities across diverse network
- Opportunity for position growth
- Collaborative and inclusive team
- Free onsite and street parking
- Complimentary uniforms with annual top-ups
About the Company
- I-MED Radiology is Australia’s largest Radiology Network with over 250 clinics and 4000 staff.
- The clinic network expanded across the Sydney Metropolitan Region in 2026 following acquisitions.
- As an industry leader, I-MED Radiology has the resources to grow skills and provide career advancement opportunities.