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About the Role

As a Reagent Technical Sales Specialist at Waters, you will drive consumables growth by leveraging deep reagent expertise, customer insight, and workflow optimization. This role requires identifying workflow gaps, uncovering expansion opportunities, and positioning reagents as essential components of the overall solution to maximize instrument value and accelerate long-term adoption. You will partner with Account Managers and Instrument Specialists to influence customer behavior, improve utilization, and deliver sustainable revenue growth, contributing directly to recurring revenue and territory performance.

Responsibilities

Provide deep technical expertise in reagents and consumables applications.
Deliver scientific consultation to support customer workflows and outcomes.
Act as a trusted advisor to laboratory stakeholders.
Educate customers on best practices to maximize reagent utilization.
Identify workflow gaps and opportunities for expansion.
Optimize utilization of reagents within existing customer processes.
Support assay development and application-specific needs.
Improve adoption through targeted technical engagement.
Drive consumables pull-through and recurring reagent revenue.
Identify and develop cross-selling opportunities across the portfolio.
Partner with Account Managers to align on territory growth strategies.
Expand usage within existing accounts to increase share of wallet.
Strengthen customer relationships through ongoing technical support.
Improve retention by reinforcing value and outcomes.
Increase customer reliance on Waters reagents and solutions.
Support long-term account growth through consistent engagement.
Partner closely with Account Managers and Instrument TSS specialists.
Collaborate with applications, service, and marketing teams.
Contribute to coordinated, high-value customer engagement strategies.
Support a unified, team-based selling approach.

Requirements

Bachelor’s degree in life sciences or related scientific field.
Strong customer-facing communication and presentation skills.
Experience in scientific, technical sales, applications, or laboratory roles.
Ability to translate technical knowledge into practical customer value.
Willingness to travel within assigned territory.
Maintain residency within the assigned commercial territory (PA, NY, NJ).

Skills

Reagent expertise
Customer insight
Workflow optimization
Scientific consultation
Technical sales
Application support
Assay development
Commercial awareness
Cross-selling
CRM tools
Structured sales processes

Location

Mid-Atlantic territory
Remote

Work Type

Field-based
Remote

Experience Level

Mid-level

Education Level

Bachelor’s degree

Salary/Compensations

$95,600.00 - $153,000.00 USD Annual

Benefits

Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Paid time off (PTO)
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave

About the Company

Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service.
With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics.
Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes.
Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.
BD is one of the largest global medical technology companies in the world.
Advancing the world of health™ is BD's Purpose.
BD manufactures billions of MedTech products per year.
Waters plays a critical role in advancing scientific discovery and improving human health.
Waters teams partner with leading organizations across Pharma, Biotech, Academic, and Government sectors to solve complex challenges.
BD rewards, supports and develops its associates through its comprehensive Total Rewards program.
BD is committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs.
BD is committed to advancing the world of health™.
BD makes products that patients, families and their healthcare professionals rely on.

Equal Opportunity

Waters is an Equal Opportunity Employer committed to building an inclusive workplace that empowers all employees to thrive.
Becton, Dickinson and Company is an Equal Opportunity Employer.
We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.