About the Role
As Sr. Director, Business Development, you will be a growth driver building relationships in untapped markets, pursuing new and recently acquired clients, shaping high-impact solutions, and delivering measurable results. This is a senior-level individual contributor role focused on personally driving the pursuit and closing of new and recently acquired clients, in collaboration with Bond’s practice teams.
Responsibilities
- Proactively build relationships with senior decision makers at target organizations.
- Create new conversations in the market to uncover opportunities and position Bond’s value.
- Manage a pipeline of new and recently acquired clients, ensuring accurate revenue forecasting and progress tracking.
- Drive outbound engagement to generate qualified opportunities and maintain momentum in pursuit cycles.
- Connect prospects with the right internal experts to align solutions with their needs.
- Assemble cross functional teams to design tailored solutions, develop pricing strategies, and strengthen competitive positioning.
- Lead pursuit efforts from strategy through to close, ensuring proposals clearly articulate objectives, deliverables, timelines, and Bond’s value proposition.
- Coach pursuit teams to adopt winning approaches in competitive situations.
- Oversee onboarding of new clients, ensuring smooth handoff to delivery teams and alignment with client priorities.
- Maintain a presence during early delivery phases to ensure satisfaction and identify expansion opportunities.
- Develop first year growth strategies for new accounts, expanding relationships across Bond’s service offerings.
- Achieve quarterly and annual growth targets.
- Manage financial performance for your portfolio, including forecasts, costs, and margins.
- Activate Bond’s breadth of capabilities and innovation partners to deliver measurable impact.
Requirements
- Bachelor’s degree or equivalent combination of education and senior level experience in business development, consulting, or agency leadership.
- 10+ years in client facing roles with accountability for revenue generation, account growth, and new and recently acquired client development.
- Proven experience managing the entire sales cycle - from prospecting and qualification to proposal, negotiation, and close.
- Demonstrated success in strategic solution selling within complex enterprise environments, engaging multiple stakeholders and navigating matrixed decision making.
- Ideally brings experience in one or more of Bond’s core domains - retail/consumer, MarTech/CRM implementation, alliance led selling, or loyalty/CX/customer engagement - with expertise in multiple domains considered a strong asset.
- Strong understanding of go to market strategies, competitive positioning, and solution design.
- Skilled at collaborating with internal practice and solution leaders to craft high impact proposals.
- Exceptional communication, relationship building, and influencing skills with both internal and external stakeholders.
- Highly organized and able to manage multiple priorities in fast moving environments.
- Commercially minded with strong financial acumen for forecasting, margin management, and executive reporting.
- Thrives in a hunter role - resourceful, persistent, and motivated to create opportunities rather than wait for them.
- Financial acumen to manage revenue forecasts, costs, profit margins, and reporting to executives.
Skills
- Business development
- Consulting
- Agency leadership
- Revenue generation
- Account growth
- New and recently acquired client development
- Sales cycle management
- Prospecting
- Qualification
- Proposal development
- Negotiation
- Closing deals
- Strategic solution selling
- Enterprise environments
- Stakeholder engagement
- Matrixed decision making
- Retail/consumer domain expertise
- MarTech/CRM implementation expertise
- Alliance led selling expertise
- Loyalty/CX/customer engagement expertise
- Go to market strategies
- Competitive positioning
- Solution design
- Collaboration
- Communication
- Relationship building
- Influencing
- Organization
- Priority management
- Commercial mindset
- Financial acumen
- Forecasting
- Margin management
- Executive reporting
- Hunter mentality
- Resourcefulness
- Persistence
- Motivation
Work Type
- Hybrid
Experience Level
- Senior level
- 10+ years
Education Level
- Bachelor’s degree or equivalent combination of education and senior level experience
Salary/Compensations
- $134,581.2 to $165,000 CAD annually
Benefits
- Hybrid work model
- Flexible vacation
- Social events
- Competitive healthcare
- Wellness benefits
- Medical
- Dental
- Vision
- Health Care Spending Account
- Employee Assistance Program
- 24/7 virtual healthcare and/or consultation services
- Retirement planning assistance with company matching
- Access to learning programs
- Mentorship
- Stretch projects
- Internal mobility
- Recognition programs for individual and team achievements
- Peer-nominated awards
- Service anniversaries
About the Company
- Bond is a leading customer engagement and intelligence company, helping global brands achieve sustainable, customer‑centric growth.
- We combine loyalty strategy, advanced technology, rich data insights, and marketing expertise to deliver tailored solutions for some of the world’s most recognized enterprises.
- With deep roots in loyalty and customer engagement, we’ve earned a reputation as a trusted advisor to complex enterprise organizations.
- We’re now entering a phase of accelerated growth - expanding our reach, investing in go‑to‑market strategies, and unlocking new opportunities across industries and solution areas.
Equal Opportunity
- Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.
- We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.
