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About the Role

This developmental position supports daily operations, offering hands-on experience in operational oversight, team coordination, and process improvement. It is part of a Manager-in-Training program with the intention of promoting candidates to an Operations Manager role within 1-2 years.

Responsibilities

• Support operational planning and execution by assisting the Operations Manager in coordinating schedules, workflows, and priorities.
• Learn and contribute to process improvements by observing current practices, identifying opportunities, and suggesting enhancements under guidance.
• Assist in team coordination by helping to communicate goals, track progress, and ensure alignment across departments.
• Develop reporting skills by preparing and reviewing operational reports, learning how to analyze data, and presenting findings to leadership.
• Participate in vendor and partner relations to gain experience in relationship management and contract administration.
• Support compliance and quality standards by learning policies and procedures, helping monitor adherence, and escalating issues when needed.
• Collaborate on budget and resource management by assisting with tracking expenses and learning how to allocate resources effectively.
• Engage in professional development by actively seeking mentorship, training, and feedback to grow into a future operations leadership role.
• Must be able to return to the property within 30 minutes due to unforeseen circumstances.

Requirements

• 2-4+ years of experience in facility operations, technical trade, commercial construction, property administration, or a related support role.
• Strong organizational and communication skills with a willingness to learn and adapt.
• Analytical mindset with basic proficiency in Microsoft Office or similar tools.
• Ability to read and interpret blueprints, technical specifications, or similar.
• Demonstrated ability to work collaboratively and take initiative in a team environment.

Skills

• Organizational skills
• Communication skills
• Willingness to learn
• Adaptability
• Analytical mindset
• Microsoft Office proficiency
• Blueprint interpretation
• Technical specification interpretation
• Collaboration
• Initiative

Location

• United States

Work Type

• Remote Fridays
• Forever Fridays

Experience Level

• 2-4+ years

Education Level

• Bachelor’s degree preferred

Salary/Compensations

• $87,000 - $114,000 base salary with a bonus target of 10%

Benefits

• Best-in-class benefits with affordable employee contribution levels
• Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually
• 401(k) match with immediate vesting
• Ability to purchase company stock at a 15% discount
• 24 paid volunteer hours and employer charitable match
• Employee Assistance Program
• Career-development resources
• Comprehensive wellness program including ClassPass memberships

About the Company

• Macerich is one of the country's leading owners, operators, and developers of major retail real estate (NYSE:MAC).
• Our high-quality retail properties in many of the most affluent and densely populated U.S. markets set Macerich apart.
• By bringing communities together, we create long-term value for our shareholders, partners and customers.
• Our shared values drive our progress: Excellence, Relationships, Optimism, Integrity, Empowerment and Fun.

Equal Opportunity

• Macerich is an Equal Opportunity Employer committed to employing a diverse workforce.
• Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.