Sr. Site Reliability Engineer at Optura | San Francisco, California, USA | Rezi

Sr. Site Reliability Engineer at Optura

Sr. Site Reliability Engineer

Optura · San Francisco, California, USA

1 months ago

Sr. Site Reliability Engineer

Optura · San Francisco, California, USA

2 months ago
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About the Role

Optura is seeking a Senior Platform Engineer to design, build, and operate the core services powering their AI Platform. This role involves end-to-end ownership of systems, from model and agent orchestration to reliability and observability, in close partnership with product and application teams to deliver secure, scalable, and HIPAA-aware services.

Responsibilities

  • Architect and own Optura's multi-cloud infrastructure across AWS, GCP, and Azure — provisioning, networking, identity, observability, and cost governance
  • Design and operate Kubernetes platforms that run consistently across cloud and customer environments, including BYOC and on-prem deployments
  • Build a unified deployment framework for consistent product shipping across SaaS, BYOC, and on-prem customers
  • Own SLOs, capacity planning, incident response, and postmortems across the entire infrastructure stack
  • Drive reliability and performance through error budgets, chaos testing, latency optimization, and disciplined runbook quality
  • Harden the platform for regulated deployments — HIPAA controls, tenant isolation, audit logging, RBAC, KMS, and secrets rotation
  • Lead the build-out of IaC, GitOps, and progressive delivery (Terraform, Argo CD, Crossplane) as the team's standard
  • Partner with engineering and security to set opinionated guardrails: golden paths, base images, policy-as-code, and CI/CD

Requirements

  • 8+ years operating production infrastructure, including 3+ years in a senior SRE, platform, or staff infrastructure role
  • Deep Kubernetes expertise across managed and self-managed/on-prem distributions
  • Multi-cloud fluency across AWS, GCP, and Azure
  • Expert with Terraform (or Pulumi/Crossplane) and GitOps tooling
  • Experience shipping infrastructure that runs in customer environments
  • Strong networking, identity, and security fundamentals: VPC design, service mesh, mTLS, OIDC, KMS, secrets management
  • Production observability ownership (Prometheus, Grafana, OpenTelemetry, distributed tracing) and on-call leadership
  • A track record of writing real code — Go, Python, or similar — to extend the platform

Skills

  • Kubernetes
  • AWS
  • GCP
  • Azure
  • Terraform
  • GitOps
  • Helm charts
  • Operators
  • Argo CD
  • Crossplane
  • Prometheus
  • Grafana
  • OpenTelemetry
  • Distributed tracing
  • Go
  • Python
  • Networking
  • Identity management
  • Security fundamentals
  • VPC design
  • Service mesh
  • mTLS
  • OIDC
  • KMS
  • Secrets management
  • IaC
  • Progressive delivery
  • Policy-as-code
  • CI/CD

Location

  • Remote
  • San Francisco Bay Area
  • Nashville Metro Area
  • Raleigh, NC Area

Work Type

  • Remote
  • Onsite

Experience Level

  • Senior

Benefits

  • Health, dental, and vision insurance
  • Generous paid time off
  • Opportunities for professional growth and development

About the Company

  • Optura is healthcare’s AI orchestration platform, helping organizations transform AI pilots into enterprise-scale programs.
  • Our platform enables teams to design, execute, and monitor intelligent agents for automation, insights, and action.
  • Built for real-world complexity, Optura supports multiple model providers, integrates seamlessly with existing infrastructure, and offers SaaS and self-hosted options.
  • Our mission: revolutionize how healthcare deploys and operationalizes AI in production.

Equal Opportunity

  • Optura is an Equal Employment Opportunity Employer, period.
  • We actively welcome and celebrate every candidate regardless of their race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information, or any other protected characteristic.
  • More than compliance, we are deeply committed to diversity and inclusion because it’s a non-negotiable part of our foundation.
  • We believe a truly diverse and inclusive workplace is the engine for long-term professional growth and competitive business success, directly fueling our mission to innovate.
  • As part of the Optura team, your voice will be heard, your contributions will directly matter to our trajectory, and your unique background and experiences won't just be celebrated—they will be a vital part of our success.