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About the Role

At Dyson, we solve the problems others ignore. We are looking for a Key Account Executive to lead the day-to-day management and growth of our partnership with John Lewis Partnership. This role requires a commercially sharp, data-driven individual who thrives on ownership and accountability to drive performance, unlock growth opportunities, and ensure Dyson is executed “Best in Class” across every customer touchpoint.

Responsibilities

Support the Senior KAM to deliver sustained, profitable growth across the John Lewis account in all areas of the Dyson portfolio.
Own forecasting, planning, and performance tracking against clear commercial targets.
Identify and unlock new opportunities across range, category, and retail activation.
Help build and execute joint business plans through data and insight to unlock mutual ambition.
Be the trusted day-to-day contact for John Lewis buyers and stakeholders.
Build strong, credible relationships based on insight, clarity, and delivery.
Influence decision-making through data, proposition strength, and commercial logic.
Ensure Dyson is flawlessly represented across in-store and online environments.
Lead promotional planning and execution—focused on impact, not activity.
Drive availability, visibility, and conversion through rigorous performance management.
Optimize product performance across John Lewis digital channels.
Partner cross-functionally to elevate content, merchandising, and customer journey.
Execute launches and key trading moments with precision and pace.
Analyze performance data to uncover trends, risks, and opportunities.
Translate insight into clear, actionable plans to support Senior KAM.
Continuously refine forecasts and strategies based on real-time performance.

Requirements

Experience managing retail or national accounts, ideally in a premium or technology-led brand.
Strong commercial instinct with the ability to manage and influence P&L performance.
Confidence working with data to inform decisions and challenge thinking.
Proven ability to build credible, lasting customer relationships.
High attention to detail with the drive to execute at pace.
A proactive, ownership mindset—you see what needs to be done and make it happen.

About the Company

Dyson is an equal opportunity employer.
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity.
In order to achieve this we need to pioneer technologies that are different and authentic.
This is the core of what we do and who we are.
We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.
Dyson employs 14,000 people and is present in more than 80 countries.
And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners.
At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.
Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter.
We drive empowerment, development and equality in an inclusive environment for our people around the world.
The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.

Equal Opportunity

We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique.
We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.