About the Role
Total Vision LLC is a growing group of optometry practices seeking passionate, energetic, and committed team members to provide world-class eye care. This role is crucial for maintaining smooth operations and ensuring excellent patient experiences.
Responsibilities
- Greet incoming patients and complete the check-in process.
- Perform administrative duties including answering telephones, scheduling appointments, and managing messages.
- Obtain and verify patient insurance eligibility.
- Audit and edit insurance claims as needed.
- Scan and enter routing slips and other documents into EHR.
- Confirm all appointments for the following day and reschedule no-shows.
- Utilize the practice's recall system.
- Pull and prepare patient charts for scheduled appointments.
- Process sales of contact lenses.
- Maintain organization of the front desk area.
- Execute opening and closing procedures.
- Perform other job-related tasks as assigned.
Requirements
- High school diploma, GED, or equivalent.
- Experience in the Ophthalmic/Optometric/medical industry is a plus but not required.
- Must be physically able to sit for long periods.
- Must be able to read a computer screen for long periods.
- Ability to reach and lift up to 20 lbs.
- Requires hand dexterity, and eye and hand coordination.
- Schedule may include after-hour projects.
- May require travel between practices.
Skills
- Flexibility in addressing patient requirements and preferences.
- Ability to cultivate positive patient rapport and build relationships.
- Strong communication skills (oral and written).
- Proven ability to manage priorities in a fast-paced environment.
- Ability to multi-task, set priorities, and meet patient commitments/deadlines.
- Proficiency in automated equipment and systems standard to the optometry industry.
- Bilingual in English and Spanish.
Location
- San Francisco, CA
Work Type
- Full Time
- Hourly
Education Level
- High School
Salary/Compensations
- $16.50 - $20.00 Hourly
About the Company
- Total Vision LLC is a group of highly successful optometry practices aligned towards a common goal of world-class eye-care results for its patients and California communities.
- The company is experiencing significant growth.
Equal Opportunity
- Total Vision is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.
