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About the Role

El Buen seeks a Partner Site Coordinator – OST Partners to lead implementation support for Out of School Time (OST) partnerships through the Academic Center of Excellence (ACE). This role ensures high-quality, culturally grounded, bilingual, and data-informed OST programming across partner sites that support academic growth, social-emotional development, leadership, and connected pathways for middle and high school youth.

Responsibilities

Coordinate implementation support for ACE OST partner sites across afterschool, summer, school breaks, and other approved access points, ensuring alignment with ACE expectations and approved workplans.
Reinforce daily operational readiness, including schedules, staffing coverage, youth supervision, session flow, materials, and implementation routines, and help sites resolve barriers.
Monitor attendance and dosage practices that sustain participation, including re-engagement routines, family follow-up, and barrier-solving.
Guide sites through launch periods, seasonal transitions, and other implementation shifts so programming remains stable, coordinated, and responsive to participant needs.
Observe program flow and participant experience in real time, identify breakdowns or inconsistencies, and support site staff in making timely operational adjustments.
Troubleshoot site-level challenges with a solutions-oriented approach, resolving issues directly when appropriate and escalating higher-risk concerns.
Lead observation and coaching cycles with partner site leads and frontline staff, providing timely feedback and supporting staff goal-setting.
Reinforce fidelity to ACE Program Protocols, streamlined OST standards, required tools, and culturally sustaining practices.
Strengthen site staff capacity to deliver high-quality, culturally grounded, bilingual programming that promotes belonging, safety, positive youth development, and strong academic and social-emotional engagement.
Support consistent use of structured session plans, quality expectations, youth experience checks, and coaching follow-up.
Monitor alignment between services delivered, documentation completed, and data entered, and provide targeted coaching and corrective support.
Ensure accurate, timely site-level documentation in Apricot and related systems, including attendance, dosage, services delivered, referrals, and other required implementation records.
Support data quality through routine validation and corrective action.
Partner with leadership and the Data Analyst to ensure data collection and reporting are complete and on time.
Contribute to dashboards, partner scorecards, monitoring tools, and reporting readiness.
Review site-level program data to identify trends in attendance, engagement, fidelity, and implementation quality and use findings to inform coaching, problem-solving, and improvement actions.
Support site-level preparation for performance reviews, monitoring visits, and audit readiness activities.
Document recurring challenges and contribute to identification of systemic issues that should inform CQI priorities, technical assistance plans, and leadership decision-making.
Maintain strong relationships with OST partners, schools, and community-based sites, coordinating communication and collaboration.
Strengthen site-level family engagement by reinforcing bilingual, culturally grounded communication practices and follow-up routines.
Maintain ongoing coordination with the Puentes y Futuros Manager to support pathway continuity, participant progression, and smooth transitions.
Support cross-site referral and navigation practices, ensuring that referral processes are documented accurately, follow-through occurs, and participants are connected to the services most appropriate to their needs.
Participate in cross-department initiatives, organizational committees, strategic planning, partner convenings, and special events.
Support El Buen’s emergency-response efforts by assisting with implementation coordination, documentation, and reporting during community crises.
Perform additional duties as assigned, including substituting within the ACE program.
Participate in emergency response operations as needed to address community disasters.

Requirements

Bachelor’s degree in Education, Youth Development, Social Work, or a related field required (Master’s preferred).
Minimum of three (3) to five (5) years of experience in youth development, OST programming, education, or a related field.
Demonstrated experience supporting multi-site or multi-partner program implementation.
Strong knowledge of bilingual practices and youth development approaches for Latino and immigrant communities.
Data literacy and experience using program data systems (Apricot or comparable) for documentation, reporting, and improvement.
Strong program coordination skills, including planning, implementation follow-through, communication, and operational troubleshooting.
Effective coaching and relationship management skills; ability to strengthen staff practice through feedback, modeling, and follow-up.
Strong facilitation and communication skills with staff, partners, families, and community stakeholders; bilingual (English/Spanish) strongly preferred.
Ability to analyze implementation and participation data, identify trends, and translate findings into site-level improvement actions.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and data systems.
Ability to work across internal teams, including ongoing coordination with the Puentes y Futuros Manager, to support pathway continuity and participant progression.
Experience working within coordinated or collective impact models involving multiple partner organizations.
Familiarity with Travis County OST requirements, quality frameworks such as YPQA, or similar OST quality and compliance structures.
Experience supporting monitoring visits, site reviews, or audit preparation processes.
Experience working in culturally responsive, community-based education environments.
Experience supporting family engagement, referral coordination, and participant retention strategies across OST settings.
Safeguarding certification is required.
Criminal background check will be conducted on all final candidates.

Skills

Program coordination
Implementation follow-through
Communication
Operational troubleshooting
Coaching
Relationship management
Facilitation
Data analysis
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Data systems proficiency
Bilingual (English/Spanish) preferred

Location

Central Texas
El Buen headquarters

Work Type

Full-time
Exempt
Hybrid
Remote (one day per week after probationary period)

Experience Level

3-5 years of experience in youth development, OST programming, education, or a related field

Education Level

Bachelor's degree in Education, Youth Development, Social Work, or a related field
Master's degree preferred

Salary/Compensations

$55,000 - $60,000

Benefits

Medical/Dental/Vision
Flexible Spending Accounts
403(b)-retirement plan with immediate eligibility
Employer match on 403(b) contributions up to 4%
5% employer retirement contribution
Employer paid Short-Term and Long-Term Disability
Professional Development Opportunities
7 paid holidays
Thanksgiving Week (including rest days)
Winter Break (including rest days) in December (up to 10 days) through New Year’s Day
80 hours annual vacation time
12 days per year sick leave

About the Company

For more than 35 years, El Buen Samaritano (El Buen) has been a trusted community resource for Latino and immigrant families in Central Texas.
Through culturally responsive food access, health literacy, and education programs, El Buen serves more than 30,000 individuals annually.
The organization is recognized as both a direct service provider and a systems leader, working collaboratively to build equitable pathways to health, education, and economic stability.

Equal Opportunity

Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions.