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About the Role

Embark on a serene journey as a Beauty Host with L’Occitane. Enhance the physical beauty of our customers and engage their senses in a tranquil experience. Create a sensory oasis within our beauty space and choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

Responsibilities

• Greet every guest with warm hospitality and offer a sensorial experience that fosters genuine connections.
• Anticipate guest needs and strive to exceed expectations.
• Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Support and assist with all store operations, policies, and procedures.
• Take initiative by solving problems and putting customers’ needs first.
• Offer direction, mentorship, and encouragement to colleagues, cultivating a positive and inclusive team culture.
• Collaborate and adapt communication styles to individual personalities within the team.
• Contribute to the company's waste reduction targets through support of in-store initiatives.
• Follow inventory management guidelines to reduce product waste.
• Eliminate the purchase of single-use plastics.
• Promote refill products to meet targets.

Requirements

• Strong communication skills.
• Creative problem-solving ability.
• Entrepreneurial attitude.
• Background in a sales-driven environment.
• Mindset focused on customer satisfaction (internal and external customers).
• Adaptability and flexibility.
• Basic Technology Skills.

Skills

• Skincare knowledge
• Body care knowledge
• Fragrance knowledge

About the Company

• We are committed to the Planet.
• We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

Equal Opportunity

• L'Occitane's Privacy Statement
• Employee Rights
• FMLA: Posters
• FMLA Special Rules for Returning Military Members (USERRA)