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About the Role

At Zinda Law Group, we are looking for a Workplace & Facilities Manager who takes tremendous pride in creating an exceptional workplace experience for our employees, clients, and visitors. This person will own the day-to-day operation of our office environment and ensure every detail is handled with excellence, urgency, and care. This is a highly visible leadership role for someone who enjoys being in the middle of the action, solving problems, coordinating people, improving systems, and ensuring our office consistently operates at a world-class level.

Responsibilities

Own the Workplace Experience
Ensure the office consistently operates at a high level of professionalism and organization
Create an environment where employees, clients, and visitors feel welcomed and cared for
Conduct daily walkthroughs to ensure all spaces are clean, organized, stocked, and functioning properly
Identify and resolve issues before they impact employees or clients
Maintain exceptional standards for appearance, cleanliness, and functionality throughout the office
Facilities Management
Serve as the primary point of contact with building management
Own all facility-related issues, including HVAC, plumbing, electrical, lighting, security, access control, appliances, internet, and maintenance
Coordinate repairs, service calls, inspections, and preventative maintenance
Manage office access, keys, badges, visitor procedures, and building security
Conduct regular facility inspections and proactively identify maintenance concerns
Vendor Management
Manage relationships with janitorial, maintenance, landscaping, security, furniture, and office service vendors
Hold vendors accountable for quality, responsiveness, and service levels
Negotiate contracts and service agreements
Review invoices and ensure services are delivered as expected
Identify opportunities to improve service while controlling costs
Administrative Team Leadership
Supervise and support the Receptionist and Administrative Assistant
Establish clear expectations and accountability
Provide coaching, feedback, and performance management
Ensure seamless front desk coverage and exceptional client service
Meeting & Event Coordination
Ensure conference rooms are consistently presentation-ready
Coordinate office meetings, leadership meetings, onboarding sessions, training events, and firm gatherings
Oversee room setup, catering, technology, and logistics
Support firm culture initiatives and employee recognition events
Office Operations
Manage office supply inventory and purchasing
Oversee furniture, equipment, and workplace assets
Coordinate office moves, workspace setup, and office improvement projects
Partner with IT to ensure office technology functions properly
Support onboarding and offboarding logistics
Continuous Improvement
Build systems that make the office run more efficiently
Improve processes, eliminate friction, and solve recurring problems
Look for opportunities to elevate the employee and client experience
Bring new ideas and recommendations to leadership

Requirements

5+ years of office management, workplace operations, facilities management, hospitality management, or similar experience
Experience managing vendors, contractors, and building management companies
Experience supervising administrative or support staff
Strong project management and organizational skills
Excellent written and verbal communication skills
Ability to manage multiple priorities without dropping details
Strong problem-solving and decision-making abilities
Comfortable working independently and taking ownership
High level of professionalism and discretion
Proficiency with Microsoft Office and modern workplace technology
Ability to lift up to 25 pounds when needed
Professional services, hospitality, luxury retail, property management, hotel operations, or law firm experience is highly preferred.

Skills

Problem-solving
Decision-making
Project management
Organization
Written communication
Verbal communication
Microsoft Office proficiency
Modern workplace technology proficiency

Location

Southwest

Work Type

Onsite

Experience Level

5+ years

About the Company

Zinda Law Group is a rapidly growing, elite personal injury law firm with offices across the Southwest.
Our clients come to us after some of the most difficult moments of their lives, and our team works tirelessly to help them rebuild and move forward.
We believe every employee deserves the opportunity to build a fulfilling career while doing meaningful work.
We strive to create an environment where great people can do the best work of their careers.
We're ambitious, innovative, and constantly improving.
We move quickly, embrace technology, and hold ourselves to a high standard of excellence.

Equal Opportunity

Zinda Law Group is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected status as required by applicable law.