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About the Role

This remote role provides oversight of the physical condition, operational readiness, and vendor performance across a portfolio of income-producing commercial properties. The Senior Facilities Manager ensures property operations meet the Bank’s standards for safety, regulatory compliance, and service delivery, acting as a key point of contact for facility-related matters.

Responsibilities

• Oversees maintenance and repairs for facility functionality to deliver timely and effective solutions.
• Manages preventative maintenance activities and schedules to minimize disruption.
• Performs site visits and facilities inspections to ensure ADA/code compliance and mitigate risk.
• Provides reports and develops effective asset management strategies.
• Partners with third-party property management firms on projects including major works, renovations, and capital improvements.
• Manages emergency preparedness plans, weather events, and business continuity impacts.
• Promotes service consistency through asset strategies tailored for income-producing sites.
• Provides guidance and expertise on facility projects and complex matters.
• Develops relationships with tenants, internal teams, third-party property managers, and vendors to enhance service delivery.
• Acts as a liaison between internal departments and external partners for facility-related matters.
• Monitors internal service level standards and key performance indicator metrics.
• Proposes and implements solutions for service or performance deficiencies.
• Provides oversight of vendor scopes, service delivery, and contract performance.
• Conducts technical reviews of repair proposals, capital requests, and maintenance activities.
• Ensures vendor activities align with lease obligations, code requirements, and strategic budget priorities.
• Manages vendors, including work order communications, invoice management, and performance monitoring.
• Provides development and oversight of capital and expense budgets.
• Reports on budget performance and plan versus actual variations.
• Identifies cost savings and cost reduction opportunities.
• Manages third-party property management firms in operating owned properties.
• Facilitates methods of measuring vendor performance.
• Ensures effective tenant communications related to construction, maintenance, and repair activities.
• Partners with the Property Admin team on lease actions and building management issues.

Requirements

• Bachelor's Degree and 6 years of experience in Corporate Real Estate Facilities/Property Management OR High School Diploma or GED and 10 years of experience in Corporate Real Estate Facilities/Property Management.
• Strong working knowledge of commercial building systems (HVAC, roofing, electrical, and plumbing).
• Ability to read technical scope, understand code compliance, and interpret real estate contracts.
• Experience managing or auditing third-party vendors or property managers.
• Experience performing site inspections, facilities condition assessments, and identifying code or compliance risks.
• Familiarity with lease obligations, tenant relationships, and property operations.
• Strong interpersonal, written, and verbal communication skills.
• Ability to manage across a geographically dispersed portfolio.
• Proficiency with CMMS platforms (ServiceChannel preferred), Microsoft Excel, and budgeting tools.
• Experience managing multiple sites or portfolios.

Skills

• Commercial building systems (HVAC, roofing, electrical, and plumbing)
• Technical scope interpretation
• Code compliance
• Real estate contracts
• Third-party vendor management
• Property manager auditing
• Site inspections
• Facilities condition assessments
• Risk identification
• Lease obligations
• Tenant relationships
• Property operations
• Interpersonal communication
• Written communication
• Verbal communication
• Geographically dispersed portfolio management
• CMMS platforms (ServiceChannel preferred)
• Microsoft Excel
• Budgeting tools
• Multi-site management

Location

• Remote
• California
• Oregon
• Nevada
• Arizona

Work Type

• Remote
• Full-time

Experience Level

• Senior
• 6 years of experience in Corporate Real Estate Facilities/Property Management
• 10 years of experience in Corporate Real Estate Facilities/Property Management

Education Level

• Bachelor's Degree
• High School Diploma or GED

Salary/Compensations

• $90,205 - $130,000

Benefits

• Competitive, thoughtfully designed, and quality benefits program

About the Company

• First Citizens Bank owns a portfolio of income-producing commercial properties.
• First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.