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About the Role

We are seeking entry-level, part-time sales associates for our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business. This role greets, engages, and interacts with customers professionally to process sales, loans, and other transactions, while assisting with inquiries and problem resolution. Associates will work with a wide variety of merchandise.

Responsibilities

Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
Performs non-management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of the pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.

Requirements

Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building or to retrieve products stored in exterior storage buildings or other areas.
Minimum Age: 18 years old.
Strong desire to work, serve customers, work with people, and be team-oriented.
Ability to multi-task in a fast-paced environment.
Ability to perform basic math calculations proficiently.
Should be able to work in multiple locations, as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.
Employees are required to agree to a binding arbitration agreement to resolve disputes.

Skills

Cash handling experience is preferred.
Bilingual applicants are encouraged to apply.

Location

Nationwide

Work Type

Part-Time
Retail

Experience Level

Entry-level

Education Level

High School Diploma, GED, or equivalent experience

Salary/Compensations

$14.00 to $18.00 per hour
Easily achievable commission structure that pays you for every transaction you process.
Earn UP TO 8% on transactions, which could average an additional $1.51 per hour ON TOP OF YOUR HOURLY RATE.
Potential to earn 2-8% commission, based on the gross profit of their personal performance.

Benefits

The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Earned Wage Access program available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
The ability to earn unlimited commission above your hourly base rate.
Employee discounts are available to all employees on the first day of active employment.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
Auto-enrollment in the FirstCash 401k program after six (6) months of employment.

About the Company

FirstCash Holdings, Inc. is an Equal Opportunity Employer.

Equal Opportunity

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.