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About the Role

We’re hiring a Lead Technical Product Manager to accelerate growth for our suite of UpToDate Expert AI products. This role spans the full clinician journey—from initial awareness and acquisition through activation and ongoing engagement—and focuses on expanding how and where clinicians discover and adopt our AI-enabled solutions. You will operate at the intersection of product, marketing, clinical, commercial, and partnerships—identifying new pathways to reach users, improving how they get started, and ensuring early experiences translate into meaningful, repeat usage. This is a highly cross-functional role for a product leader who combines strong analytical rigor with creativity in unlocking growth opportunities.

Responsibilities

Define and drive a comprehensive growth strategy for UpToDate Expert AI, spanning awareness, acquisition, activation, and early engagement.
Own growth OKRs across the end-to-end funnel, identifying the highest-impact levers to increase adoption.
Identify and develop new pathways to reach clinicians.
Improve how clinicians discover, access, and begin using AI-enabled products across channels (web, mobile, enterprise, EHR).
Partner across marketing, sales, and customer success to streamline acquisition flows and reduce friction from first touch through activation.
Shape onboarding and early user experiences to ensure rapid time-to-value and strong initial engagement.
Use targeted experimentation to refine key moments in the user journey, focusing on measurable improvements in conversion and activation.
Lead initiatives that span multiple teams and functions, bringing together cross-functional teams to achieve shared growth goals.
Step beyond traditional product boundaries when needed to unblock growth opportunities and drive outcomes.
Align stakeholders around clear priorities, tradeoffs, and success metrics.
Support go-to-market efforts, including messaging, positioning, and launch strategy for new AI capabilities.
Define and evolve measurement frameworks across the funnel, including awareness, acquisition, activation, and early retention.
Ensure strong instrumentation and visibility into user behavior across channels and products.
Use experimentation, cohort analysis, and user insights to inform decisions and prioritize initiatives.
Balance rapid iteration with the rigor required for clinical, privacy, and regulatory environments.
Develop a deep understanding of clinician behavior, motivations, and barriers to adopting AI-enabled tools.
Identify unmet needs and opportunities to better connect users with relevant product value.
Incorporate qualitative and quantitative insights into growth strategies and product decisions.
Monitor growth performance and communicate insights, risks, and opportunities to senior leadership.
Continuously refine strategies based on data, experimentation, and market feedback.
Help build scalable approaches to growth that can be leveraged across multiple products and segments.

Requirements

7-10 years of product management experience, with exposure to growth, acquisition, or user engagement initiatives.
Demonstrated success driving measurable improvements in user adoption, activation, or early lifecycle engagement.
Experience working across multiple functions (e.g., marketing, sales, partnerships, product) to deliver outcomes.
Strong analytical skills, with experience using data to inform decisions and prioritize work.
Technical fluency and ability to partner effectively with engineering and data teams.
Experience operating in complex or enterprise environments.
Excellent communication skills across technical, business, and executive audiences.
Ability to navigate ambiguity and drive alignment across diverse stakeholders.
Experience in healthcare technology, clinical decision support, or provider-facing products.
Familiarity with clinician workflows and barriers to technology adoption.
Experience with AI/ML-powered products, including LLM-based features.
Understanding of HIPAA, SOC 2, HITRUST, or similar regulatory environments.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Skills

Product Management
Growth Strategy
Acquisition Optimization
User Engagement
Analytical Rigor
Cross-Functional Leadership
Data Analysis
Experimentation
User Insight
Market Understanding
AI/ML
LLM

Location

Waltham, MA
Chicago, IL
Los Angeles, CA
New York City, NY

Work Type

Onsite

Experience Level

Lead
7-10 years

Salary/Compensations

$128,900.00 - $226,050.00 USD
Eligible for Bonus

Benefits

Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave

About the Company

Wolters Kluwer combines deep clinical expertise with responsible AI to build products that improve care.
Wolters Kluwer is a dynamic global technology company that makes a difference every day.
We are innovators with impact, providing expert software and information solutions that leading professionals rely on.
We help to advance sustainability, health, justice, prosperity, and commerce around the world.
Wolters Kluwer reported 2025 annual revenues of €6.1 billion.
The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide.
Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity.
We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology.
Nearly 70% of our digital revenues come from AI-powered solutions.
We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms.
With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services.
For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.

Equal Opportunity

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking.
We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.
This principle is ingrained in our company values and articulated in our Code of Business Ethics.
Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being.
To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences.
We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.
All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.