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About the Role

Payments Canada is seeking a Senior Payment Analyst to ensure the operational excellence of Canada’s clearing and settlement infrastructure. This role involves providing business expertise, managing incidents, and contributing to the improvement of national payment systems.

Responsibilities

• Analyze business needs of members and stakeholders to propose solutions and identify opportunities for value-added services.
• Conduct ongoing business operations, support, and monitoring of the High Value Payment System.
• Oversee timely and accurate follow-up and reporting of all participant and Payments Canada system incidents.
• Lead the internal team responsible for delivering the Quarterly Operational Health report and other related reports.
• Innovate and improve the depth and quality of team reporting for various internal and external audiences.
• Provide subject matter expertise to internal and external stakeholders on Payments Canada payment operations, Bylaws, rules, and standards.
• Prepare feasibility studies and business cases to support project approval.
• Manage work related to assigned Payments Canada task forces, committees, and working groups, including agenda management and acting as Chair.

Requirements

• Post-secondary education in a related field.
• Minimum of five (5) years of experience in a business administration, research, policy, or business analysis related position.
• Experience in developing and fostering relationships, both internally and externally.
• Ability to work outside of regular working hours based on operational requirements.
• Ability to participate in on-call rotation.
• Occasional travel may be required.
• Eligibility to obtain and maintain a Government of Canada Reliability Status Clearance.
• Ability to successfully complete enhanced background checks.

Skills

• ITIL Certification
• Experience in the financial industry
• Bilingualism (English and French)

Location

• Hybrid (remote/office)

Work Type

• Hybrid
• Full-time

Experience Level

• Minimum of five (5) years of experience

Education Level

• Post-secondary education in a related field

Salary/Compensations

• $88,500 to $147,500

Benefits

• Flexible, hybrid (remote/office) environment.
• Competitive compensation package.
• Annual variable bonus.
• Defined contribution pension plan with employer matching percentage (if eligible).
• Comprehensive health and dental benefit coverage.
• Mental health coverage.
• Life insurance.
• Health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
• Minimum four weeks paid vacation.
• Sick and personal days.
• December holiday shutdown.
• Cultural holiday observance days.
• 26 weeks of paid maternity and parental leave top-up (if eligible).
• Rewards and recognition program.
• Access to office gym facilities.
• Internal and external professional development opportunities.
• Fun team and organizational events.
• Monthly all staff forums led by Executive Leadership Team.

About the Company

• Payments Canada is a public purpose, non-profit organization at the center of Canada’s payment ecosystem.
• We own and operate payment systems that process hundreds of billions of dollars’ worth of payment transactions every business day.
• We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges.
• Our values are: Inspire trust, build community and enable change.
• Our culture fosters authenticity, collaboration, innovation and development.
• We empower one another, make meaningful contributions that impact the organization and our country.
• We develop and nurture meaningful connections that drive innovation in our ecosystem.

Equal Opportunity

• We are an equal opportunity employer and value diversity at our company.
• Our recruitment process uses automated tools to objectively screen and evaluate applications.
• We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities.
• We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.
• Preference will be given to Canadian citizens and permanent residents.