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About the Role

We are seeking an energetic and reliable team member who is passionate about wellness, community, and creating a seamless guest experience. In this role, you will support both the studio and retail environments, ensuring that every interaction reflects the ALO standard for service, cleanliness, and brand integrity.

Responsibilities

• Be a welcoming presence for every guest, creating meaningful connections in the studio and in the retail space.
• Respond to inquiries in person or by phone regarding classes, schedules, studio policies, and retail offerings.
• Accurately manage client registrations, check-ins, and payments.
• Communicate guest needs and feedback to Studio Manager promptly.
• Uphold company standards and approach all situations with respect, empathy, and professionalism.
• Maintain organization, cleanliness, and visual standards in studio and associated areas.
• Setup and reset studio spaces for classes including regular cleaning duties.
• Clean and organize mats, props, and supplies as needed.
• Support sales of memberships, class packages, and retail products.
• Educate guests about ALO classes, workshops, and community offerings.
• Support the retail space as needed during class times and slower studio moments.
• Collaborate with the team to ensure smooth operations across studio and retail spaces.

Requirements

• Excellent communication and multitasking skills.
• Strong customer service or retail experience (wellness/fitness a plus)
• High attention to detail and commitment to maintaining a pristine, brand-aligned environment.
• Ability to thrive in a fast-paced, team-oriented setting.
• MindBody experience preferred.
• Aligns with and embodies ALO’s Guiding Principles
• Ability to stand and move for an entire shift
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to perform cleaning and restocking duties
• Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours.
• Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours.
• All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

Work Type

• Part-Time
• Full-Time

Experience Level

• Entry level

Salary/Compensations

• $17.00 - $23.00/ per hour

Benefits

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options
• Free virtual access to mental health providers
• New parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries
• Commuter benefits

About the Company

• Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Equal Opportunity

• For CA residents, Job Applicant Privacy Policy HERE.