Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The receptionist is responsible for handling front office reception and administrative duties, including greeting visitors, answering phones, managing email inquiries, and sorting mail. This role is closely tied to the Pastor's ministry and assists in extending the church's mission.

Responsibilities

• Greet individuals that enter the parish office.
• Answer phones, respond accurately or forward to the appropriate person.
• Interact with all in a professional and courteous manner.
• Answer and/or forward incoming emails.
• Update Phone Recordings as necessary.
• Sort and distribute incoming mail.
• Collect intake for financial assistance requests.
• Serve as Baptism coordinator.
• Act as Sacramental recordkeeper.
• Serve as intake for funeral requests for the clergy.
• Liaison between Ministry Leaders and Staff Points of Contacts.
• Schedule Mass Intentions and reconcile offerings.
• Book Clerical Endowments, and remit funds.
• Assist with new parishioner registration.
• Maintain Welcome Lobby with coffee, water and atmosphere.
• Assist in proofreading communications.
• Perform general office and administrative duties as assigned to support the Pastor, Business Administrator, Director of Office Administration, Clergy, and/or other office staff.
• Serve as backup for office personnel as needed.
• Perform other duties as assigned.

Requirements

• Must be a practicing Catholic in good standing.
• Must be certified in the Diocese of Austin’s Ethics and Integrity in Ministry (EIM) within 90 days of employment and maintain certification.
• Strong customer service skills.
• Ability to maintain confidentiality at all times.
• Ability to listen actively and compassionately.
• Ability to answer and manage a multi-line telephone system.
• Ability to retain information and disseminate it to appropriate people concisely.
• Sense of urgency and ability to work as a self-starter with minimal management oversight.
• Solid organizational skills.
• Ability to prioritize tasks and meet deadlines.
• Proficient communication skills in both oral and written formats.
• Knowledge and experience working with Microsoft Word, Excel, Publisher, and database management.
• Ability to follow instructions provided verbally or in writing.
• Valid Texas or government-issued I.D.

Skills

• Customer service
• Confidentiality
• Active listening
• Compassionate communication
• Multi-line telephone system operation
• Information retention and dissemination
• Self-starter
• Organizational skills
• Task prioritization
• Deadline management
• Oral communication
• Written communication
• Microsoft Word
• Microsoft Excel
• Microsoft Publisher
• Database management
• Following instructions
• Bilingual English-Spanish (preferred)

Location

• Austin, Texas

Work Type

• Full-time
• Onsite

Experience Level

• Three (3) years of experience in an office setting providing administrative services.

Education Level

• High School Diploma or GED

About the Company

• The Pastor is the visible foundation of unity in the parish (St. Thomas More - Austin, Texas).
• Positions employed at St. Thomas More - Austin, Texas help to extend the ministry of the Pastor.
• The employee in this position is closely connected to and assists the Pastor in the performance of his ministry and thereby engages in ministry for the Church.