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About the Role

The Property Administrator plays a key role in administration, managing Accounts Receivable (A/R) and Accounts Payable (A/P), maintaining tenant records, and acting as a resident liaison. This role is perfect for someone who thrives in a fast-paced environment, excels at problem-solving, and takes pride in delivering exceptional customer service.

Responsibilities

• Serve as the first point of contact for resident inquiries, providing professional and prompt customer service via phone, email, and in-person.
• Process suite rental applications, including credit and reference checks.
• Prepare and manage new tenancy agreements, adjustment notices, and tenant changes.
• Maintain accurate records of parking/locker assignments and Toronto Business Registration requirements.
• Train and support building staff in administrative procedures and processes.
• Update and maintain rental and market reports.
• Draft and distribute resident correspondence, building notices, and reports.
• Ensure accurate electronic and physical records are maintained according to company procedures.
• Provide administrative coverage during team member absences.
• Perform other duties as required.
• Process daily rent and other payments, ensuring timely deposits.
• Reconcile resident accounts and handle adjustments as needed.
• Maintain resident records and document control.
• Address accounts receivable inquiries and resolve payment issues.
• Prepare Landlord and Tenant Board (LTB) notices and support legal file preparation.
• Process Purchase Orders (POs) and Work Orders in a timely manner.
• Handle resident invoices and related correspondence.
• Respond to internal and external A/P inquiries.
• Oversee day-to-day accounts payable tasks and supplier invoices.

Requirements

• Experience in accounts receivable/payable and financial management.
• Customer-focused, with strong interpersonal and problem-solving skills.
• Excels in time management, organization, and multitasking in a fast-paced environment.
• Strong written and verbal communication skills to effectively interact with residents, vendors, and internal teams.
• Works well both independently and within a team.
• Must be eligible to work in Canada.
• Required to pass a criminal background check.

Skills

• Proficient in MS Office (Excel, Outlook, Word).
• Property management software (considered an asset).
• Knowledgeable about the Resident Tenancies Act (RTA), Human Rights Code, and privacy legislation (preferred).

Location

• London, ON

Work Type

• Fixed-Term Contract
• 8 months

Experience Level

• Experience in the residential property management industry is considered a strong asset.

Salary/Compensations

• $40,000 - $46,000 annually

Benefits

• Employer-funded benefits.
• Additional paid time off during the summer.
• Respect in the Workplace certified.

About the Company

• Established in 1975, Park Property Management Inc. (Park) consistently manages, develops, and constructs market-affordable, well-maintained rental housing that embodies both quality and value.
• Beyond its resident-centered approach to multi-family residential property development and management, Park’s dedication extends to fostering meaningful connections and cultivating a comfortable environment for its residents.
• Park boasts a diverse portfolio of over 11,200 apartment units spanning 93 buildings.
• Park’s commitment to growth is evident through ongoing development of new purpose-built rental initiatives and strategic value-add acquisitions.
• Park takes pride in fostering a workplace where expertise and passion thrive, empowering its team to contribute meaningfully to shared goals.
• Integrity and respect form the cornerstone of our business values, creating a workplace where employees feel good about where they work and the positive impact they make!

Equal Opportunity

• Park Property Management Inc. is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.
• If you require accommodation at any stage of the application process or want more information on our accommodation policies, please contact our Human Resources department.