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About the Role

Atlassian is seeking an exceptional Solutions Engineer passionate about addressing complex customer challenges and securing significant enterprise deals. You will collaborate closely with the enterprise sales team and regional channel partners to understand customer needs, strategize on navigating scenarios, deliver compelling demonstrations, and drive business closure. Your expertise will ensure our solutions meet client demands, contributing to their success and Atlassian's growth.

Responsibilities

Partner with sales to engage in customer discovery, identifying business challenges and desired outcomes while mapping them to Atlassian’s value propositions and solutions.
Identify opportunities for cross-product and solution expansion to maximize customer value.
Investigate and understand client pain points to craft meaningful solutions.
Act as a product expert, clearly articulating and demonstrating how Atlassian’s software drives collaboration and productivity.
Deliver engaging demonstrations showcasing how Atlassian’s solutions empower teams and drive outcomes.
Guide customers on best practices and implementation strategies to achieve success with Atlassian software.
Build strong partnerships with sales counterparts to improve engagement and optimize the sales cycle.
Gather customer feedback and competitive insights, sharing them with product teams to influence improvements.

Requirements

Bachelor’s degree or equivalent.
5-7+ years of experience in Presales, Solution Engineering, or working in customer facing roles for technology vendors or technology driven organizations.
Deep knowledge of Atlassian’s product suite and ability to articulate its value in solving complex business challenges.
Proven experience delivering impactful product/solution demonstrations and leading technical evaluations.
Ability to identify solution expansion opportunities and align with customer goals.
Highly organized, able to work in a fast-paced, ambiguous environment, balancing competing priorities and deadlines.
Strong interpersonal and communication skills to influence technical and business stakeholders, with the ability to present to and persuade varied audiences.
Collaborative mindset with a passion for solving problems and empowering customers, along with a “roll-up-your-sleeves” approach focused on execution and continuous improvement.

Skills

Presales
Solution Engineering
Customer facing roles
Technology vendors
Technology driven organizations
Atlassian’s product suite
Product/solution demonstrations
Technical evaluations
Solution expansion
Interpersonal skills
Communication skills
Problem solving

Location

Remote

Work Type

Remote
Hybrid
Onsite

Experience Level

5-7+ years

Education Level

Bachelor’s degree or equivalent

Benefits

Health and wellbeing resources
Paid volunteer days

About the Company

Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola advance humanity through the power of incredible software that unleashes the potential of every team.
With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes.
We approach everything we do using our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian.
Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful products that are at the forefront of cloud and artificial intelligence utilization.
Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

Equal Opportunity

We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
We can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.