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About the Role

As Director of Talent, you will set the standard for quality hires and build the function that upholds it at scale. You will own the full hiring plan across Engineering, Product, and GTM, and lead a team of recruiters to execute searches end-to-end without defaulting to agencies. Your role involves raising the bar on every touchpoint, from intake processes to candidate treatment and employer branding.

Responsibilities

• Own the full hiring plan across Engineering, Product, and GTM.
• Lead a team of recruiters who can execute searches end-to-end without defaulting to agencies.
• Raise the bar on every touchpoint: how your team runs intake, how candidates are treated at every stage, and how Vapi shows up in the market before a role is ever posted.
• Get close to every open search and the hiring plan behind them.
• Build trust with the team and the hiring managers.
• Audit the current process end-to-end: intake quality, pipeline coverage, candidate experience, and where time is being lost.
• Make early wins on the searches that matter most.
• Close the highest-priority open roles without leaning on agencies.
• Ship an updated intake and scorecard process that makes hiring decisions faster, more consistent, and easier to defend.
• Map where Vapi has weak sourcing reach in technical communities and start building presence there.
• Give hiring managers clear, honest pipeline updates.
• Own the full pipeline with predictable coverage across Engineering, Product, and GTM.
• Launch Vapi's first structured employer brand initiative targeting engineers and operators.
• Operate at near-zero agency spend without sacrificing quality or speed.
• Build the reporting cadence that gives you and leadership clear signal on recruiting health: pipeline coverage, time-to-fill, offer acceptance, and quality of hire.

Requirements

• 7+ years in recruiting with at least 2 years leading a team at a high-growth startup in developer tools, infrastructure, or AI.
• Proven track record of building in-house recruiting capability that reduced or eliminated agency spend without sacrificing quality or speed.
• Deep sourcing instincts for technical talent.
• Operationally sharp, direct, and a closer.

Skills

• Recruiting
• Team leadership
• Sourcing
• Talent acquisition
• Employer branding
• Process improvement
• Candidate experience management
• Reporting

Location

• Remote

Work Type

• Full-time

Experience Level

• Director
• 7+ years in recruiting
• 2+ years leading a team

Salary/Compensations

• Competitive salary

Benefits

• Comprehensive health coverage: medical, dental, and vision plans
• Flexible time off
• Catered meals
• Transportation
• Gym
• $10k annual L&D budget

About the Company

• Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.
• The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth.
• The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500.
• The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M.
• Build something worthy of love.
• Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
• Commit and follow through.
• We finish what we start and build trust by being people others can count on.
• Why not today? We value urgency and momentum. The fastest path to customer value usually wins.
• Seek raw input. We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
• It’s our problem. We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
• Be direct and kind. We give feedback clearly, respectfully, and without delay.
• Generational impact: Build the human interface for every business.
• Ownership culture: 70% of the company are previous founders.
• Kind team: The founders, Jordan and Nikhil, are Canadians.
• Tier-1 Investors: YC, KP seed, Bessemer Series A.