About the Role
As a Retail Assistant at the Samsung Experience Store in London Stratford, you will embody the brand's ethos and provide inspirational customer service. Your focus will be on enriching customers' connected lives by introducing them to Samsung's products and services.
Responsibilities
- Assist customers in understanding and utilising the full potential of Samsung products.
- Deliver exceptional customer service that leaves a lasting impression.
- Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- Provide basic device repair services, resolving common issues promptly.
- Maintain a welcoming and organised store environment that reflects the brand.
- Ensure compliance with health and safety regulations.
- Stay updated on the latest Samsung products and technologies.
Requirements
- Passionate about people with excellent interpersonal skills.
- Commercially minded with a results-driven approach.
- Adaptable and able to thrive in a fast-paced environment.
- Genuine love for technology and staying up-to-date with trends.
- Hunger for knowledge and continuous learning.
Skills
- Customer service
- Sales
- Basic device repair
- Interpersonal skills
- Adaptability
- Tech-savviness
Location
- London Stratford
Work Type
- Retail
- Part-time
Experience Level
- Entry-level
Salary/Compensations
- £14.80 per hour
Benefits
- 20% Bonus Potential
- Samsung Employee Discount Portal
- Birthday Holiday
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
- Professional training
About the Company
- PRS& Samsung offers a platform to grow and develop skills within an enthusiastic team passionate about technology and customer satisfaction.
- Opportunities for learning and career advancement in the tech retail industry.
- Dedicated Learning and Development team for professional training.
