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About the Role

We are looking for a Part Time Coffee Specialist to join our team. This role will be responsible for acting as an ambassador of the Nespresso brand while delivering exceptional customer service, driving sales, and achieving sales targets.

Responsibilities

• Engage enthusiastically in daily briefings to understand key objectives and meet deliverables.
• Participate in coaching sessions and pursue opportunities to upsell, approach customers, reinforce brand message, and meet individual and store goals.
• Deliver the best customer experience by leveraging product knowledge and brand enthusiasm.
• Create a positive brand experience for all stakeholders.
• Promote Nespresso’s sustainability mission by educating customers and prospects.

Requirements

• Passionate about coffee, sustainability, and eager to expand knowledge of Nespresso coffees.
• 1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers.
• Demonstrated excellence in sales and customer service.
• Effective time management and interpersonal skills.
• Ability to stand for an entire working day.
• Ability to repeatedly lift a maximum of 23 kgs.

Work Type

• Part Time

Experience Level

• 1-2 years

Salary/Compensations

• $18.75/h

Benefits

• Competitive wage + quarterly bonus
• Free coffee machine
• Monthly Nespresso credit
• Exclusive employee discounts
• Lifestyle Spending Account
• Excellent training and development programs
• Growth opportunities
• Free unlimited coffee during working shifts

About the Company

• We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.
• By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.
• At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues.
• Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact.
• Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development.
• Nespresso Canada, a division of Nestle Canada!

Equal Opportunity

• Nestlé Canada is an equal-opportunity employer.
• The principles of diversity, equity, inclusion, and accessibility are vital to how we operate.
• We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.
• If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation.