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About the Role

The role is focused on helping individuals find solutions to problems of social adjustment that are difficult for individuals to navigate on their own. This position will provide general support to various services in the Community and Family Services setting of a Ministry Unit.

Responsibilities

• Participate in all required training for Pathway of Hope and Community Services, including Strengths-Based Perspective, Motivational Interviewing, Trauma-Informed Care/De-Escalation, and the Stages of Change Model.
• Determine client eligibility for Pathway of Hope services and relevant financial assistance.
• Conduct intake and assessments utilizing tools such as URICA, the Client Sufficiency Matrix, Personal Strengths, and the Herth Hope Index.
• Develop comprehensive, individualized action plans and goal sets for each client.
• Provide ongoing case management and assessments at the 30, 60, and 90-day marks, as well as at the 12-month interval.
• Perform an additional year of follow-up after the completion of the Pathway of Hope program.
• Provide referrals for housing, health benefits, financial support, and other public or community services.
• Record and maintain accurate, thorough client data within the WellSky Community Services system while strictly adhering to client privacy guidelines.
• Support the spiritual well-being of clients by connecting them with local corps officers or ministry leaders for pastoral care.
• Maintain current knowledge of all corps programming and opportunities, including summer camps, vacation bible school, adult bible studies, after-school programs, music, and youth activities.
• Promote Pathway of Hope at relevant corps events by distributing informational materials and facilitating client referrals.
• Proactively network with outside agencies and foster strong relationships with community partners.
• Create and maintain an up-to-date repository of appropriate community resources for staff utilization.
• Attend community outreach events to promote the Pathway of Hope program and provide general information about The Salvation Army.
• Attend monthly case management meetings to provide updates on service plan progress and address emerging needs.
• Participate in meetings with the Divisional Pathway of Hope Coordinator and compile monthly statistical reports as required by the Division.
• Maintain positive working relationships with Salvation Army representatives, volunteers, and all external service providers.
• Perform other duties as assigned by the management team.

Requirements

• Must possess a valid drivers license
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.

Skills

• Knowledge of the unique issues of homelessness
• Ability to work with diverse populations in a trauma informed, sensitive and non-judgmental manner
• Basic understanding of mental health disorders
• Knowledge of Strength’s Perspective, Stages of Change Model, and Motivational Interviewing
• Ability to read, write, speak, and understand English
• Proficient in Microsoft Windows and use of Word, Excel, and PowerPoint

Location

• Canada
• Bermuda

Work Type

• Temporary
• Part-Time

Experience Level

• 2-3 year of Case Management experience
• Minimum one year of experience working with low-income and/or homeless families

Education Level

• Bachelor of Arts in Social Work preferred or related field

Salary/Compensations

• $17.00 to $18.08
• maximum of $21.69

Benefits

• health and dental benefits
• paid vacation and sick time
• RRSP’s

About the Company

• For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda.
• Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter.
• In addition, we support people experiencing unemployment, addiction and family challenges.
• We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.
• As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
• Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
• Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda.
• Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service.
• We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.
• If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team.
• There is a place for everyone to belong at The Salvation Army.

Equal Opportunity

• The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.