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About the Role

Work directly with customers and field users to identify and solve problems, translating product strategy into user stories and requirements. Take features from ideation through launch, enabling go-to-market readiness.

Responsibilities

• Write user stories and functional specs based on customer and stakeholder feedback.
• Run discovery sessions, conduct user interviews, and review customer feedback to validate product direction.
• Partner with product and leadership teams to define the product roadmap and prioritize impactful initiatives.
• Collaborate with Engineering on timelines and deliverables.
• Communicate product vision and updates through wireframes, presentations, and internal documentation.
• Support the evaluation, integration, and onboarding of new datasets and third-party APIs into the platform.
• Coordinate launches with internal stakeholders and ensure readiness across GTM functions.
• Serve as the voice of the customer within cross-functional teams.

Requirements

• Must be a U.S. Citizen.
• Must currently live in the U.S.
• Must pass an FBI background check.
• Must be willing to take a drug test.
• 3 to 5 years in a Product Manager role within a SaaS company, ideally in public safety, law enforcement, govtech, or a data-intensive product environment, or direct experience as a law enforcement professional, crime analyst, or public safety practitioner ready to transition into product.
• Experience working with data in a meaningful way, whether building data products, working with APIs and integrations, or using data operationally to make decisions in the field.
• Experience in a fast-moving, high-growth environment where ambiguity is the norm and execution is the expectation.
• Experience working on a focused, cross-functional team, taking ownership, and moving things forward.
• Hands-on mindset, taking ownership and moving things forward without waiting for perfect conditions.
• Experience conducting research, building requirements, and successfully shipping products.
• Exceptional communication skills, able to clearly articulate priorities and requirements to both technical teams and leadership.
• Strong problem-solving skills, comfortable navigating ambiguity, prioritizing ruthlessly, and using creative thinking.
• Experience working in sprint-based environments and understanding how to ship incrementally.

Skills

• Product Management
• SaaS
• Public Safety
• Law Enforcement
• GovTech
• Data-intensive product environment
• Data fluency
• API integration
• Startup experience
• Cross-functional team collaboration
• Communication
• Problem-solving
• Iterative development

Location

• Remote

Work Type

• 100% Remote
• Full-time

Experience Level

• 3-5 years

Salary/Compensations

• $105K to $130K+ DOE

Benefits

• Company Equity (seed-state)
• Medical, Dental, Vision & Life Insurance
• 401(k)
• Standard holidays and paid time off

About the Company

• ForceMetrics™ mission is to transform data for social change, helping public safety and government agencies better utilize data to benefit every individual.
• ForceMetrics was founded in 2020 to provide data analytics and enrichment applications to public safety agencies throughout the United States, with a focus on better community outcomes through data.
• We're venture-backed with a diverse founding team led by Andre McGregor, computer engineer and veteran FBI Special Agent turned entrepreneur, alongside a team of data scientists, software engineers, cybersecurity experts, and business operations leaders—many of whom have been law enforcement officers themselves, and have previously built successful companies.
• We have a robust set of investors and an advisory board of active/retired police chiefs, government leaders, and technology innovators.

Equal Opportunity

• ForceMetrics™ values diversity, and we are proud to be an Equal Opportunity Employer committed to providing employees with a work environment free of discrimination and harassment. ForceMetrics™ will not tolerate discrimination or harassment of any kind based on any characteristics.