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About the Role

Support the flawless execution of the operations plan for all categories, sites, and brands within the Procurement Operations Umbrella, aiming for zero missed boxes, ingredient substitutions, or costing overages. This role is responsible for overseeing ops projects from inception to completion, fostering continuous improvement, and driving cost efficiencies and quality improvements. Partner with Procurement leadership on long-term strategy.

Responsibilities

Guide team development, vision, and culture.
Be a thought leader in developing an overarching procurement ops strategy and long-term vision.
Drive change management efforts, fostering a culture of continuous improvement and operational agility.
Manage multiple teams of 4-10 individuals, including skip levels.
Own development of Ops Managers and/or Associate Managers, including weekly 1:1s, 30E30s, and performance reviews.
Be intentional about attitude, approach, communication style, and positivity.
Manage cross-functional relationships, projects, and escalations.
Manage escalations from production facilities, vendors, or other sources quickly and efficiently.
Own and drive relationships with internal partners: Strategy, 3PW and 3PL teams, Logistics, Ops, Forecasting, Network, Finance.
Manage and lead cross-functional projects and coach the team to lead initiatives.
Ensure flawless execution of weekly ops.
Manage completion of accurate weekly costing and invoice approvals; support finance processes weekly and monthly through research.
Execute credits, refunds, and RTVs effectively.
Ensure that launch is completed on time and accurately for all SKUs.
Manage tickets and communications, ensuring quick and comprehensive responses.
Manage PO placement, communication, improvements, and issue resolution.
Serve as primary POC for DC communications, questions, ad-hoc training, escalations, and problem resolution.
Manage PTO and coverage.
Foster positive relationships with internal and external teams to support team and project outcomes.
Build relationships and processes within procurement and with internal partners.
Encourage clear, strong, comprehensive communication with the team.
Provide guidance and mentorship to project managers and team members.
The Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Requirements

A Bachelor’s degree is required.
6+ years of purchasing or other relevant leadership experience, preferably in produce, protein, or other food products.
Vast knowledge and interest in food.
Quantitative and analytical experience (either through education or professional experience) including solid comfort in Excel.

Skills

Team leadership
Thought leadership
Change management
Continuous improvement
Operational agility
Cross-functional relationship management
Project management
Escalation management
Stakeholder engagement
Communication
Mentorship
Problem-solving
Process orientation
Intellectual curiosity
Data analysis
Detail orientation
Agility
Autonomy
Prioritization

Location

NYC
NJ
Texas
Arizona
Colorado
Chicago
Toronto
Abbotsford
Edmonton

Work Type

Full-time

Experience Level

Senior
6+ years of purchasing or other relevant leadership experience

Education Level

Bachelor's degree

Salary/Compensations

$136,710—$158,100 USD (New York)
$130,000—$145,000 USD (Colorado)
$136,710—$158,100 USD (Newark, NJ)
$130,000—$145,000 USD (Illinois)

Benefits

Competitive Salary & 401k company match that vests immediately upon participation
Generous parental leave of 16 weeks & PTO policy
$0 monthly premium and other flexible health plans
75% discount on your subscription to HelloFresh (as well as other product initiatives)
Snacks, cold brew on tap & monthly catered lunches
Company sponsored outings & Employee Resource Groups
Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
Generous PTO and flexible attendance policy
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+

About the Company

Collaborative, dynamic work environment within a fast-paced, mission-driven company
Disrupting the traditional food supply chain

Equal Opportunity

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.
Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.
When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes: Dates of birth, Dates of attendance at educational institutions, Dates of graduation.
Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience.
Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks.