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About the Role

We are a world-leading high-tech company developing maskless nanofabrication systems and characterization solutions. We are seeking challengers ready to shape the future with us in a visionary and collaborative environment.

Responsibilities

• Provide remote and on-site support for hardware and software issues on Raith Nanofabrication systems.
• Perform instrument installations, qualifications, updates, upgrades, maintenance, and repairs.
• Utilize technical expertise to gather and interpret system data to solve complex equipment issues quickly and effectively.
• Help maintain Service Tools.
• Provide feedback for Continuous Improvement on systems and procedures.
• Communicate with colleagues and Customers at a professional and proactive level.
• Advance career by becoming an expert in supporting multiple Raith product lines and providing escalation support.

Requirements

• Associate or bachelor’s degree in an engineering or science-related field.
• 2 to 5 Years practical engineering experience.
• Exceptional team working and communication skills.
• Solution driven and customer oriented.
• Outstanding independent problem-solving skills using root cause analysis methods.
• Experience in servicing precision equipment (installation, maintenance, troubleshooting and repairs).
• Proficiency with electronic test equipment and hands-on mechanical experience with semiconductor instrumentation.
• Ability to travel locally and occasionally to other locations in the Americas and Europe.

Skills

• Mechanical Engineering
• Electrical Engineering
• Ultra-high vacuum systems
• High voltage supplies
• Robotics
• Electromechanical systems
• Precision stages
• SEM/FIB/TEM instruments

Location

• Troy, NY

Work Type

• On-site
• Travel

Experience Level

• 2-5 years

Education Level

• Associate's degree
• Bachelor's degree

About the Company

• We are a world-leading high-tech company developing maskless nanofabrication systems and characterization solutions.
• Defined by a dynamic environment that is at the forefront of tomorrow’s technological advances on a global scale.
• We are seeking challengers ready to shape the future with us.
• We are looking for individuals who thrive in visionary and collaborative environments, bringing their unique strengths and their passion to make RAITH the innovative force it is.
• Join our 390-strong team.