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About the Role

The Solutions Consultant, Education plays a meaningful role across the entire sales lifecycle, supporting pre-sales discovery and developing solutions, then assisting with the transition into Customer Success. This role helps bring value and close large opportunities, and is suited for an individual who is curious, proactive, and driven. You will work closely with Sales, Customer Success, Marketing, and Product teams to support higher education customers globally.

Responsibilities

Support the full sales cycle, partnering with Account Executives through solution positioning, demonstrations, and deal closure.
Act as a trusted advisor to higher education institutions, helping them reimagine creative, teaching, learning, and document workflows using Adobe solutions.
Deliver compelling, hands-on demonstrations of Adobe Creative Cloud and Adobe Document Cloud, tailored to academic, IT, and executive decision makers.
Provide sales teams with technical pre-sales assistance and direction on business and technical requirements.
Collaborate cross-functionally with Sales, Customer Success, Marketing, and Product partners to ensure continuity from pre-sales through post-sales adoption.
Translate customer needs into scalable solution architectures and recommended workflows across creative and document use cases.
Participate in customer workshops, executive briefings, roadshows, Adobe events and industry conferences to drive thought leadership in higher education.

Requirements

Deep understanding of Adobe Creative Cloud and Adobe Document Cloud, including creative, productivity, and document-centric workflows.
Experience in Generative AI and AI-powered workflows, demonstrated through timely engineering and Generative AI or automated document and research workflows.
Proven experience in a Solutions Consulting, Technical Pre-Sales, Sales Engineering, or Consulting role.
Demonstrated ability to support cross-functional collaborators across Sales and Customer Success in a highly matrixed environment.
Strong customer-facing skills with the ability to communicate confidently with academic leaders, IT leaders, and high-level decision makers.
High levels of initiative and ownership: someone who is genuinely motivated to roll up their sleeves and help get the work done.
Native-level Japanese proficiency and business-level English skills, with the ability to understand English presentations and internal materials and create documentation in Japanese.

Skills

Familiarity with higher education pedagogy, and institutional challenges.

Location

Customer sites

Work Type

Travel is required

Benefits

Comprehensive benefits programs

About the Company

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.
Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth.
We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact.
At Adobe, we believe that great ideas can come from anywhere in the organization.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world.
You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you’re looking to make an impact, Adobe's the place for you.

Equal Opportunity

Adobe is proud to be an Equal Employment Opportunity employer.
We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.
Adobe is proud to be an Equal Employment Opportunity employer.
We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.