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About the Role

SpotOn is hiring a Senior AI Engineer to identify and replace business operational inefficiencies with AI-driven systems. This high-autonomy role involves working directly with stakeholders to understand pain points and build automation that improves speed, accuracy, and scalability.

Responsibilities

• Own business automation end-to-end, partnering directly with operations, sales, and customer support teams to identify workflow bottlenecks and manual processes ripe for automation.
• Discover problems, scope solutions, build, deploy, and measure the impact of automation.
• Design and ship AI-driven systems that replace manual labor, including agentic workflows and orchestration layers for complex business processes.
• Ensure production use in a fintech environment with necessary guardrails and error handling.
• Define and measure key metrics such as hours recovered, error rates reduced, cycle times compressed, and operational throughput gained.
• Report impact in business terms, demonstrating value through working systems rather than presentations.
• Build systems that improve the entire operations organization.

Requirements

• 7+ years of professional software engineering experience.
• Strong proficiency in Python and TypeScript/JavaScript for building production systems.
• Full-stack capability spanning backend services, APIs, and frontend interfaces.
• 1-2+ years working deeply with LLMs and AI agents in production.
• Experience building multi-agent or agentic workflows, including task decomposition, agent specialization, orchestration, and error recovery.
• Hands-on experience with AI coding tools daily (e.g., Claude Code, Cursor, GitHub Copilot).
• Comfort working directly with non-technical stakeholders to translate business workflows into technical solutions.
• Familiarity with Salesforce platform development (Apex, Lightning, APIs) is a plus.
• Experience building custom AI orchestration layers or multi-agent systems for business process automation is a plus.
• Background in CI/CD pipeline design and cloud infrastructure (AWS, GCP, or Azure) is a plus.
• Prior experience in ops automation, business process reengineering, or internal tooling at a fast-growing company is a plus.
• Work authorization in the U.S. is required.
• Visa sponsorship is not available for this role.

Skills

• Python
• TypeScript
• JavaScript
• LLMs
• AI agents
• Multi-agent workflows
• Agentic workflows
• Orchestration
• Error recovery
• Prompt engineering
• Model selection
• AI coding tools
• Claude Code
• Cursor
• GitHub Copilot
• Salesforce platform development
• Apex
• Lightning
• APIs
• CI/CD pipeline design
• AWS
• GCP
• Azure
• Ops automation
• Business process reengineering
• Internal tooling

Location

• U.S.

Work Type

• Full-time

Experience Level

• Senior
• 7+ years of professional software engineering experience
• 1-2+ years working deeply with LLMs and AI agents in production

Salary/Compensations

• $160,000 - $200,000/year

Benefits

• Company stock plan
• Medical, Dental and Vision Insurance
• 401k with company match
• RSUs
• Paid vacation
• 10 company holidays
• Sick time
• Volunteer time off
• Employee Resource Groups
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year

About the Company

• SpotOn provides independent restaurants with tools to compete and win, including award-winning point-of-sale systems and AI-powered profit tools.
• The company is recognized for its innovative software and technology solutions.
• SpotOn has been named the #1 Restaurant POS by G2 and rated top-rated by Capterra users.
• It has been awarded Great Places to Work and Built In’s Best Workplaces.
• The company culture emphasizes moving fast, caring hard, and fighting for independent restaurant operators.
• SpotOn is an E-Verify company.

Equal Opportunity

• SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.