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About the Role
Build an exciting, rewarding career with Duke Energy, helping to make a difference for millions of people every day. This role provides analytical support to Product Owners or Product Managers in the discovery, design, and delivery of products, solving complex problems with some supervision and developing advanced skills for greater independence.
Responsibilities
- Assist product owner with user research and story writing
- Perform process mapping, value stream mapping, process analysis, process design, methods development, performance standards & metrics development, and ROI analysis
- Perform quality assurance tasks
- Support change management functions to ensure successful product implementation
- Collaborate with product team to understand opportunities for continuous improvement initiatives and potential areas to gain efficiencies or cost savings
- Utilize data to help teams develop and implement solutions
Requirements
- Bachelor degree in Business, Engineering, Information Management or similar discipline
- 2 years related work experience
- In lieu of Bachelors degree(s) AND 2 year(s) related work experience, High School/GED AND 6 year(s) related work experience
- Experience with new product development and stakeholder engagement
- Experience with Jira
- Understanding of the SDLC process
- Ability to work in an agile environment with bi-weekly releases
- Two or more years of work experience in utility industry
- Generation, transmission, and distribution knowledge and/or experience
- Ability to quantify opportunities with minimal existing data
- Ability to create and use visual representations of ongoing data tracking activities and outcomes (i.e. through data dashboard)
- Strong written, visual and verbal communication skills
- Attention to detail
- Problem-solving and analytical abilities
- Ability to handle multiple competing priorities
- Deeply curious, always looking to learn and improve with a bias towards action
- Ability to research and gather data
- Collaborative in problem solving and working style to drive change through influence
- Demonstrated relationship building skills
- Proficiency with MS Office
Skills
- Process mapping
- Value stream mapping
- Process analysis
- Process design
- Methods development
- Performance standards & metrics development
- ROI analysis
- Jira
- SDLC
- Agile environment
- Utility industry knowledge
- Generation knowledge
- Transmission knowledge
- Distribution knowledge
- Data quantification
- Data dashboard creation
- Written communication
- Visual communication
- Verbal communication
- Attention to detail
- Problem-solving
- Analytical abilities
- Priority management
- Curiosity
- Bias towards action
- Research
- Data gathering
- Collaboration
- Influence
- Relationship building
- MS Office proficiency
Location
- Office environment with occasional travel
- Hybrid Mobility Classification
Work Type
- Hybrid
- Full-time
Experience Level
- Second level of a four-level job hierarchy
- 2 years related work experience
- 6 year(s) related work experience (in lieu of degree)
- Two or more years of work experience in utility industry
Education Level
- Bachelor degree in Business, Engineering, Information Management or similar discipline
- High School/GED
Benefits
- Opportunities for growth and development
- Recognition for your work
- Competitive pay and benefits
About the Company
- Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential.
Equal Opportunity
- Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status.
- Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.