About the Role
Patient Coordinators are the backbone of our clinics, directly impacting patient experience by working collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service.
Responsibilities
- Greeting and checking-in patients
- Scheduling appointments
- Answering incoming phone calls
- Verifying insurance coverage
- Obtaining necessary authorization
- Collecting payments
- Processing new patients
- Helping the clinic maintain optimal performance
Requirements
- 2+ years of administrative experience in a healthcare setting is preferred
- Proficiency in Microsoft Office applications such as Excel, Word, and Outlook
- Great time management and ability to multi-task in a fast-paced environment
- Self-motivated with a drive to exceed patient expectations
- Adaptability and positive attitude with fluctuating workloads
- Self-motivated with the eagerness to learn and grow
- Dedication to exceptional patient outcomes and quality of care
Location
- New Jersey
- West Berlin, NJ
Work Type
- Full-Time
Benefits
- Eligibility for full benefits package beginning within your first month of employment
- Generous PTO (Paid Time Off) plans
- Paid holidays
- Bonus incentive opportunities
About the Company
- Ivy Rehab Network is a growing team of orthopedic and pediatric outpatient physical, occupational, speech, and ABA therapy clinics with over 500 locations throughout the Northeast, Mid-Atlantic, Midwest, and Southeast.
- Through a shared commitment to clinical excellence, we work as a unified team to serve each person to the best of our ability.
- Combining our clinical objectives and company culture, you can see why Ivy is committed to providing endless opportunities to every teammate through professional development tracks, continuing education, leadership development, residency cohorts, mentorship programs, and many other resources.
Equal Opportunity
- We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.
