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About the Role

We are seeking an experienced professional to join our APAC Client Success team to manage top-tier client relationships. You will collaborate with Sales, Supply, Analytics, and Product teams to ensure the success of managed and self-service advertising campaigns in a fast-paced environment.

Responsibilities

• Manage demand clients across managed and self-service buys
• Communicate platform offerings and value propositions to meet client objectives
• Respond to RFPs and develop comprehensive media plans
• Partner with Sales to manage client relationships, goals, and campaign delivery
• Train and onboard self-service clients to increase platform usage
• Maintain direct communication with agencies, brands, DSPs, and internal teams
• Drive client retention and growth through upselling and innovative strategies
• Collaborate cross-functionally to troubleshoot technical issues and improve product capabilities
• Produce QBRs and client-facing reporting decks with actionable insights

Requirements

• Bachelor’s degree
• 3-5 years of experience in a client success role within the media or advertising industry
• Experience with the programmatic ecosystem, RTB, DSPs, SSPs, and DMPs
• Understanding of ad tech, media buying, planning, ad operations, trafficking, and analytics
• Proficiency with ad platforms, ad verification, and measurement partners
• Excellent time management and multi-tasking skills
• Ability to thrive in fast-paced environments
• Positive attitude and passion for the work

Skills

• Programmatic advertising
• RTB landscape
• Client relationship management
• Media planning
• Ad operations
• Technical troubleshooting
• Data analysis and reporting
• Communication
• Problem-solving

Location

• APAC

Work Type

• Full-time

Experience Level

• 3-5 years

Education Level

• Bachelor’s degree

Benefits

• Flexible, fun start-up environment and culture
• Approachable and accessible C-Suite
• Company-wide and team-specific entertainment budgets
• Sponsored Volunteer Events
• Vistar Gives Back program

About the Company

• Global ad tech company and the world's largest digital out-of-home (DOOH) advertising marketplace
• Acquired by T-Mobile in January 2025 and part of T-Mobile Advertising Solutions
• Recognized by AdExchanger’s Top Programmatic Power Players